What you’ll do

Doctolib is actively seeking a Travel & Car Fleet Associate to enhance the everyday experience of its employees. In the role of Travel & Car Fleet Senior Associate, you will serve as the primary contact for all drivers and travelers within Doctolib, guiding them from the moment of onboarding through their daily activities. Your mission will be to provide support and ensure that their employee journey is consistently exceptional, addressing a wide array of needs that arise along the way.

• You will book transportation and accommodation for new joiners each month in coordination with the Onboarding team.
• You will support and enhance the process to deliver, swap, and repair company cars.
• You will assist travelers and drivers on a day-to-day basis.
• You will lead or contribute to projects aimed at improving the experience of travelers and drivers, both locally and globally.
• You will lead or contribute to projects designed to enhance the Travel & Car Fleet structure and processes, both locally and globally.
• You will follow up and report on KPIs.
• You will manage the travel and expenses booking systems.
• You will be the touchpoint for key stakeholders in Germany regarding Travel & Car Fleet topics.

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply! You could be our next team mate if you: :

• Possess a service-oriented and supportive mindset, always ready to assist and facilitate.
• Exhibit rigorousness and independence in your work, demonstrating a commitment to excellence and self-management.
• Operate with agility and demonstrate a strong ability to consistently craft solutions and adapt to new challenges.
• Are experienced in engaging with a diverse range of stakeholders, including internal teams, service providers, and vendors, ensuring effective communication.
• Are proficient with Google Suite and Excel, showcasing strong capabilities in utilizing these tools for various tasks
• Are able to communicate in German (C1) and English (B2)

Now, it would be fantastic if you:

• Already worked in a Travel or Car Fleet environment/team
• Are familiar with traveling online booking tools & expense reports tools
• You can also speak French and/or Italian

What we offer

• Employee share plan for every Doctoliber
• Additional health plan scheme with our partner Allianz
• Quarterly or monthly bonus (based on your position)
• Minimum 28 days of paid leave
• Parental care program (1 month off in addition to the legal parental leave and 0,5 days off per child when the school starts)
• Solidarity Days (2 days per year to help health charities and create a positive social impact)
• Wellbeing program (free mental health and coaching offer with our external partner)
• A flexible workplace policy offering both hybrid and office-based mode
• Flexibility days allowing to work in EU countries and the UK 10 days per year
• Reimbursement of public transportation
• Lunch vouchers and healthy snacks in the office
• Discount on the Urban Sports Club package

The interview process

• First interview with the Talent Partner
• 45’ interview with the Hiring Manager
• 45’ business case interview
• 30’ Final Interview
• At least one reference check

Job details

• Permanent position
• Full Time
• Workplace: Berlin
• Start date: September 2024
• Remuneration : Fix + bonus on objectives (according to your profile)
• Working mode: Hybrid