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Principal Engineer - Identity



Seattle, WA, USA
Posted on Friday, April 26, 2024

Principal Engineer - Identity

ID 2024-23912
US-CA-San Francisco
Position Type

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Principal Engineer focused on Identity, you will be responsible for driving the architecture and implementation of platform systems related to authentication, authorization, Identity and Access Management (IAM), and in product customer identification.

The individual must have a proven track record in building and delivering identity platforms that are functional, secure, scalable, and reliable. As a member of a small team in a fast-paced environment, this role will require both strong intellectual agility and hands-on technical skill. Strong coding is a must for this role. At Docusign, we work collaboratively as a team, boldly strive for excellence, are constantly curious and committed to ongoing learning and improvement and are relentless in our pursuit of the best talent in the industry.

This position is an individual contributor role reporting to the Sr. Director, Identity.


  • Lead the design and implementation of identity and access management solutions for customer-facing products, ensuring seamless authentication and authorization experiences for users
  • Collaborate with product teams to integrate identity solutions into new and existing customer-facing applications, ensuring alignment with product requirements and user experience goals
  • Design and implement robust AuthN and AuthZ mechanisms, to enhance security and usability
  • Oversee the management of user identity data, while ensuring compliance with privacy regulations and best practices
  • Troubleshoot complex issues, provide technical guidance and act as Subject Matter Expert
  • Participate in or lead troubleshooting and incident resolution of complex high severity incident
  • Develop detailed architecture, standards, design, and implementation documentation
  • Partner with platform teams and peer Principal Engineers to define the future of Identity
  • Plan and manage project tasks, schedules, and resources related to identity solution rollouts
  • Work with the team on the development and upkeep of quality documentation relating to identity platform deployments and operations

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring


  • 15+ years of experience as a Software Engineer or Architect focused in the authentication or authorization space
  • Bachelors degree in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent experience
  • Experience with designing, implementing, and maintaining enterprise identity technologies such as OAuth 2.0, OpenId Connect, SCIM, FIDO, SAML2, and Zanzibar
  • Experience with Distributed Systems Design and experience building Identity platforms from ground up
  • Experience in Cloud Identity Solutions, such as Azure
  • Experience in security and implementation of best practices such as least privilege, privileged access management, passwordless authentication, etc
  • Experience with AWS, Azure IAM, Auth N and Auth Z
  • Experience working on distributed system


  • In-depth knowledge of Authentication, Authorization, and Auditing as they relate to Identity and Access Management

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $195,500.00 - $315,775.00 base salary

Illinois and Colorado: $186,200.00 - $263,000.00 base salary

Washington and New York (including NYC metro area): $186,200.00 - $276,125.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.


Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster


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