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Manager, Sales Development



Sales & Business Development
North Sydney NSW 2060, Australia
Posted on Wednesday, June 5, 2024

Manager, Sales Development

ID 2024-24429
Field Sales
Position Type

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Manager of Sales Development will possess the ability to manage and motivate a team of Market Development Representatives (MDR) to achieve individual opportunity generation quotas. They also must be able to measure, monitor and hold MDRs accountable for their activities and results as well as lead by example. The MDR Manager will work directly with MDRs to improve cold calling, qualification and discovery calls, prospecting sequences, appointment setting, follow up, organisation, and overall prospecting efficiency. The successful candidate will work with the Senior MDR Manager to increase efficiencies and processes within the department. This Manager will mentor each MDR individually while also building a strong, cohesive, collaborative team that is responsible for supplying qualified leads to DocuSign Account Executives.

This position is a people manager role reporting to the Senior Manager in charge of Commercial Market Development.


  • Drive success of the company’s goals and objectives through achieving individual sales quotas
  • Build and handle a sales pipeline through prospecting efforts into a geographic territory or within the core verticals
  • Develop and deliver customised sales presentations and products demonstrations, by phone and via online demo
  • Develop and negotiate enterprise level proposals and contracts
  • Forecast sales activity and revenue achievements accurately through proper use of sales tools
  • Collaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support
  • Travel as necessary, typically 10%

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring


  • 2+ years experience in a Management position
  • Bachelor’s degree or relevant tertiary qualification
  • CRM experience
  • Experience in qualifying prospects


  • Inside sales experience
  • Prospecting experience
  • Experience with Salesforce
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Experience with quotas and metrics in past positions
  • Motivation, drive and self-starting attitude
  • Demonstrated time management, organisational and multitasking skills
  • Demonstrated ability to work in a fast-paced, team environment

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.


Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

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