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Lead Technical Program Manager (BCDR, Security, Compliance)

DocuSign

DocuSign

IT, Legal, Operations
San Francisco, CA, USA · Seattle, WA, USA
Posted on Wednesday, August 7, 2024

Lead Technical Program Manager (BCDR, Security, Compliance)

ID 2024-25170
Location
US-CA-San Francisco | US-WA-Seattle
Category
Program Management
Position Type
Regular

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

This role will partner across multiple teams (engineering, support, security, compliance, customer success etc.) to enable deeper integration points which in turn will result in more rapid innovation. Docusign is in the midst of a technology and cultural transformation, transitioning from a Private Cloud Infrastructure to the Public Cloud (Azure), and you will play a key role in this transition, driving the evolution of our operations and a move to a true DevOps culture.

This position is an individual contributor role reporting te to Vice President, Engineering.

Responsibility

  • Design, own, and oversee the vulnerability management process
  • Collaborate with cross-functional teams to assess and remediate vulnerabilities
  • Ensure timely reporting and communication of vulnerability findings
  • Work closely with internal and external auditors to ensure compliance with industry standards
  • Develop and maintain audit frameworks and controls
  • Monitor compliance metrics and address any gaps
  • Collaborate with the security team to enhance overall security posture
  • Participate in incident response and security incident management
  • Stay informed about emerging threats and security best practices
  • Develop and maintain business continuity and disaster recovery plans
  • Conduct regular drills and exercises to validate readiness
  • Coordinate recovery efforts during incidents
  • Regularly brief the executive team on vulnerability management and security matters
  • Engage with representatives from different business units to provide necessary support
  • Foster strong working relationships across the organization

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

  • Bachelor’s degree in Computer Science, Information Security, or related field
  • 12+ years of experience working directly with the engineering team in vulnerability management, security, and compliance, BCDR
  • Understanding of vulnerability scanning tools
  • Understanding of security frameworks and regulations

Preferred

  • Excellent communication skills and ability to present technical information to diverse audiences
  • Relevant certifications
  • Experience with business continuity planning and disaster recovery
  • Familiarity with cloud security and DevSecOps practices

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $151,800 - $245,150 base salary

Washington and New York (including NYC metro area): $145,800 - $214,350 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

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