ID 2024-25180

Location

US-CA-San Francisco

Category

People & Workplace Experience

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Our People team is creating a unique culture at Docusign - one that is collaborative and one that embraces the full range of perspectives and experiences of all our employees. People are what drive our company’s success. That is why we focus on hiring the right people and giving them the tools and training they need to Make their Mark. As a company with over 50% of our employees working remotely full time and all of our employees working remotely at some point, we understand the importance of prioritizing employee experience and engagement for our remote workers. We recognize our people are driven by a sense of purpose and want to give back. That's why we established the Docusign IMPACT Foundation and the Docusign for Forests initiative which demonstrates our people's character in action.

As a Consultant, you are designing and supporting implementation of programs, policies and experiences that enhance engagement, productivity and connection for Docusign’s remote and hybrid workforce. You will drive the strategy and program development leveraging human-centered design methodologies, market research and internal data to understand users needs, develop concepts and pilots, and scale as appropriate across the organization. You will be adept at working and influencing across the organization at all levels to drive sustainable change and impact. As many of the policies and programs that impact remote work sit in functions outside of the People Team, the ability to build relationships and drive alignment is a critical part of this role.

This position is an individual contributor role reporting to the Director, Workplace Experience.

Responsibility

• Lead the design, development and ongoing management of remote employee engagement strategy, programs, policies and practices that support an active and engaged remote employee experience
• Leverage design thinking methodologies to understand business and user needs and objectives to develop concepts to pilot, test, iterate and learn to create scalable programs to scope and solve problems balancing immediate and longer term needs
• Analyze employee demographics and industry trends to create data driven business cases for investment in remote work programs and policies; this includes the partnering cross functionally to build alignment and support for pilots, programs or policy shifts that sit outside of the People Team
• Track and measure success of employee engagement programs including influencing the design of remote employee policies and experiences, workplace transformation efforts, culture initiatives
• Partner with the L+OD team to design and facilitate virtual workshops, skills training and events to support remote employee experience and hybrid working
• Partner with the People Team program management office to execute against the organization's Future of Work strategy to meet company ORK’s in workplace transformation, including owning specific programs, milestones and deliverables
• Model new to Docusign use of new sync/async collaboration practices and tools, decision making framework and omni-channel communication methods to drive agility, efficiency and alignment
• Consult on ad-hoc employee experience initiatives and programs as required.

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Undergraduate degree or equivalent in relevant workplace strategy, people experience, organizational development, or experiential marketing positions
• 12+ years of working in workplace strategy or fields listed above, with proven demonstration of developing and implementing remote work programs at scale for technology organizations
• Significant experience in design thinking and user centered design methods, inclusive of personas, user journeys, day in the life
• Proven track record of leading complex, cross-functional strategic initiatives and is comfortable in leading change at an enterprise level Experience with program management including demonstrated use of methodologies, tools and programs ie: Prosci, PMI/PMP; SmartSheet, Confluence

Preferred

• Strong written communication, executive level presentation and creative storytelling ability
• Track record of partnering with organizational stakeholders to drive clarity, alignment and influence

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $134,900 - $216,975 base salary

Illinois and Colorado: $129,000 - $182,250 base salary

Washington and New York (including NYC metro area): $129,000 - $190,550 base salary

Washington DC: $134,900 - $190,550 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.

Share on your newsfeed