ID 2024-25275

Location

US-CA-San Francisco

Category

People & Workplace Experience

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Sr. Leadership Development Specialist will be responsible for designing, refining and sustaining a range of internal leadership development programs and initiatives to support our employees in doing the work of their lives and building manager capabilities. In the programs we drive, we seek to deliver a high-quality, distinctly Docusign experience for our managers and nurture a learning culture. The role will be responsible for, but is not limited to program design, vendor selection as applicable, content creation and facilitation, enrollment strategy, marketing and communications planning, logistics management (in partnership with our coordinators), program evaluation and analytics. As a key member of our highly collaborative team, the Sr. Leadership Development Specialist will drive and contribute to multiple, concurrently running high-profile programs.

This position is an individual contributor reporting to the Director of Leadership Development.

Responsibility

• Drive the design process and define the leadership development program objectives and measurements, construct the content, determine the stakeholder engagement plan and implement the pilot / program validation process
• Facilitate multi day leadership development program workshops
• Create in-person and virtual experiences to enhance full programs post graduation of programs
• Build, curate content, and manage manager resource toolkits supporting manager development
• Manage and evolve our manager and leadership program resources and support the development of new inclusive culture programs
• Curate online resources to support experiential learning programs with a focus on leadership development
• Co-create and oversee detailed project plans employing a systems-thinking approach to develop multi-modal learning solutions for leaders and managers
• Develop and implement consistent operational protocols for leadership programs, ensuring clarity, compliance, and seamless execution across all cross-functional partners
• Partner with HR Business Partners, business leaders or other key stakeholders to understand the organizational needs of managers and determine the best leadership programs, process or approach to meet those needs
• Benchmark manager and leadership development best practices and relevant academic research to inform leadership program design
• Partner with Learning team colleagues and other business partners to determine enrollment approach, logistics, use of learning management system(s), and communications organizationally
• Drive marketing and communications strategy to engage employees, their managers and top leaders' support for the program and monitor registration progress
• Evaluate the program success and ROI measures in partnership with the People Analytics team and communicate the results to key stakeholders

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BA/BS degree
• 5+ years of experience in learning and development, with significant expertise in leadership development and enablement programs
• Proven track record in designing, implementing, and scaling large-scale leadership development initiatives globally
• Demonstrated ability to lead and collaborate effectively with SMEs, senior leaders, partners, and vendors
• 2+ years of experience as a people manager
• 3+ years of Instructional Design experience for leadership development
• Experience writing white papers and executive summaries
• Experience with project management tools, especially Smartsheet, for complex planning and progress tracking

Preferred

• Based in SF Bay Area
• Strong organizational and time management skills
• Ability to manage multiple priorities in a high-pressure environment
• Excellent business writing skills
• Certified Insights Discovery Practitioner
• Master’s degree in Leadership Development, Organizational Development, Instructional Design
• Certified Leadership Development Coach
• Experience with Workday LMS
• Comfort with ambiguity
• High quality communication skills and attention to detail
• Positive, can-do attitude
• Self-starter who drives for clarity and alignment among multiple stakeholders
• Learning agility
• Research and analytical skills
• Intermediate to advanced skills in Google suite (must be able to develop presentations in Slides and analyze data in Sheets)

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $101,500.00 - $156,750.00 base salary

Illinois and Colorado: $97,000.00 - $133,300.00 base salary

Washington and New York (including NYC metro area): $97,000.00 - $139,525.00 base salary

Washington DC: $101,500.00 - $139,525.00 base salary

This role is also eligible for bonus and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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