ID 2024-25472

Location

JP-Tokyo-Tokyo

Category

Product Development

Position Type

Regular

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As we aim to accelerate our growth in Japan, we are seeking a dynamic Principal Product Manager to join our team. In this role, you will play a pivotal role in our product and growth strategy. You will work alongside our team in Japan to ensure our product offerings resonate deeply with customer needs, while effectively driving adoption and revenue growth. Interacting directly with customers to validate solutions and market needs will be a key part of your role. You will work with a broad set of partners to define a multi-year strategy and lead the efforts to build the roadmap, vision, and priorities for supporting Docusign customers in Japan, and requires a unique blend of strategic product management, market analysis, and hands-on GTM execution.

This is a people manager role reporting to the Sr. Director, Product Management.

Responsibility

• Conduct thorough market research to understand local customer behaviors, preferences, and competitive landscape

• Adapt product strategies to fit the nuances of the market in Japan

• Gather continuous feedback from local customers, prospects, and partner ecosystem to inform product iterations and GTM strategies

• Collaborate closely with the product design and development teams to prioritize features and enhancements that address market-specific needs while aligning with the overall product roadmap

• Develop comprehensive GTM strategies, including positioning, messaging, pricing, and distribution channels

• Define key success metrics and regularly track and analyze performance to optimize strategies and achieve growth targets

• Work closely with design, marketing, sales, customer success, customer support, and other regional collaborators to complete GTM plans

• Experiment in ways that help us learn, and thoughtfully take those findings to develop repeatable playbooks that we can scale globally

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor’s Degree in a business or technology related area of study
• 10+ years in product management and/or GTM strategy roles in Japan, preferably within the SaaS industry
• Experience building and gaining consensus of cases for new product capabilities and innovations
• Track record of successfully launching and scaling products in international markets while working in matrixed global organizations
• Demonstrated ability to interpret data and trends to develop practical insights and strategies
• Proficiency in both English and Japanese (verbal and written communication skills with the ability to influence and collaborate effectively across cultures and across the organization, locally, regionally, and at global HQ)

Preferred

• Master’s Degree (e.g., MBA)
• Demonstrated ability to get results through effective initiative management and cross-functional leadership
• Comfortable working in a fast-paced, dynamic environment with the flexibility to travel internationally as needed
• Demonstrated success managing large-scale technology products including new, existing, or legacy products tailored to the needs of the local market ecosystem
• Proven ability to collaborate well cross-functionally across organizational boundaries with Engineering, User Experience, Research, Product, Program Management, Sales, Marketing, Finance, IT, Compliance, Security, Legal, Business Development, and Support
• Experience in consulting or related business fields involving compliance or regulatory requirements

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

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