Channel Account Manager
DocuSign
Channel Account Manager
- Location
- JP-Tokyo-Tokyo
- Category
- Field Sales
- Position Type
- Regular
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As a Channel Account Manager, you will be pivotal in driving the growth of our partner business, focusing on distributors, channel resellers, and particularly, System Integrators (SIers) in the region. Your primary mission involves not only leading existing SI relationships but also actively recruiting and establishing new SI partnerships, with a strong emphasis on launching new business initiatives involving these partners. Your role will encompass leading channel reseller partners and distributor partners, with a critical focus on integrating SI partners into our overall strategy to improve regional revenue significantly.
This position reports to the Director of Alliance Partnership Japan.
Responsibility
- Own and drive relationships with system integrators (SIers), channel resellers, and distributor partners in Japan to generate significant resell revenue in the region through new customer acquisition and existing customers upsell
- Develop partner recruitment, enablement, and GTM plan with the partners
- Develop GTM plans with managed partners to achieve and exceed revenue targets
- Complete GTM activities and lead cross-functional teams on activities for enablement and joint marketing, or proactively engage in partner enablement activities
- Generate resold revenue and assist partners' sales teams in closing deals
- Lead pipeline generation and revenue forecast reporting
- Leverage existing relationships at partners to influence decision-makers, increase focus, and accelerate engagement from partners
- Assist partners with product positioning, configuration, demonstrations, sales strategy, and closing deals
- Forge strong DocuSign-internal relationships with key managers and support organizations in a multifaceted and growing environment to ensure the right people and connected at the right time
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- Bachelor’s Degree in Business Management or its equivalent
- 3+ years of channel or direct sales experience in a quota-carrying equivalent role
- Be able to travel 25% or more as necessary depending on territory/region coverage
- Proficiency in Japanese
- Business level of English
Preferred
- Transformative attitude with a strong focus on execution
- Hardworking, initiative with a go-getter work demeanor
- Strong relationship-building skills
- Excellent written and verbal communication and time management skills
- Ability to work in a fast-paced changing environment
- A great teammate who can collaborate across the org with various departments
- 2+ years of experience in a SaaS company, preferably in a Sales, Business Development or Marketing role
- Strong sense of ownership and goal achievement mind
- Driven by achieving desired outcomes
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.