Brand & Creative Project Manager
DocuSign
Brand & Creative Project Manager
- Location
- US-CA-San Francisco
- Category
- University
- Position Type
- Intern
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Docusign Brand & Creative team is looking for an enthusiastic and multifaceted Project Manager Intern. This dynamic role combines creative and operational responsibilities, offering a great opportunity to gain experience in all aspects of creative project management, cross-functional organization and working in a large software enterprise. The Project Manager reports into the Senior Director of Brand & Creative Operations and will help manage the execution of creative Growth programs – build schedules, manage workflow and traffic assets, and keep things running like clockwork. The project manager will be collaborating with fellow project and program managers, creative directors, art directors, designers and writers, and will help coordinate all project activities to ensure that projects are executed within timeframe and scope. The Project Manager will act as the support for the Brand & Creative PM team to drive key initiatives across Growth and company wide, ensuring a smooth transition, managing brand project milestones, identifying bottlenecks, scheduling key creative reviews and presentation set-up. The Project Manager will learn how to be a problem solver in order to deliver high-quality experiences from integrated marketing campaigns to digital marketing communications to events to website initiatives.
This position is an individual contributor role reporting to the Senior Director, Brand & Creative Operations.
Responsibility
- Support brand and creative operations by compiling capacity, resourcing and velocity reports
- Works closely with internal brand & creative teams and cross-functional partners.
- Help to identify team needs with regards to process, tools, documentation and asset management within the context of varying project types. (Jira, Brandfolder, Canva)
- Assist the project management team to uphold brand quality by ensuring all projects are approved by appropriate parties and deliver final files and outputs
- Partner with teams for various project deliverables to aid design development and production logistics and provide clear communication to cross-functional team leads regarding project status, issues, and priorities
- Support the PM team as they proactively identify risks, prioritize them, and create plans to resolve in a timely manner
- Monitor daily project requests that come in through JIRA and partake in regular intake sessions to assess & assign to creative resources
- Manage multiple production projects simultaneously using the many features of JIRA
- Participate in lessons-learned retrospectives to support continuous improvement
- Gain experience in employing active listening, in communicating in a manner that builds understanding, alignment and drives action and effectively tailoring communications and messaging to different audiences
- Help shape digital project management at Docusign by being an active participant in improving our Project Management practice, processes and tools
- Maintain Brand Creative Direction set forth by our VP of Brand and Creative Directors throughout all projects
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
Expected graduation in December 2026 or May/June 2027
Experience with modern collaboration and project management tools such as Slack, Google Docs, Zoom, etc.
Preferred
Strong organizational and project management skills
Excellent written and verbal communication skills
Advanced people management skills - team focus in a high-paced environment with the ability to proactively establish rapport, credibility and influence, and drive results.
Resourceful, adaptable, creative, and results-oriented with a positive attitude.
Self-motivated, flexible individual with strong communication and leadership skills.
Experience building cross-functional relationships
Experience working with core creative project management systems (JIra, Brandfolder [Digital Asset Management], Canva, etc)
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $29/hour - $33/hour
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.