Lead Product Manager - People Systems & AI Strategy
DocuSign
Lead Product Manager - People Systems & AI Strategy
- Location
- US-CA-San Francisco
- Category
- People & Workplace Experience
- Position Type
- Regular
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
We are searching for a Lead Product Manager, People Systems & AI Strategy to build a global strategy and implementation of a ‘Product Led People Team.’’ In this role, you will build and deliver Docusign Product Advocacy as an HR SME, research the evolving technology landscape and leverage external relationships to guide and deliver innovative programs and pilot initiatives for the People team with an AI forward lens. We are seeking someone to join our team with an innovative and collaborative mindset who will manage ambiguity and thrive in a fast-paced environment. Working in a matrixed environment with the People Technology and Docusign Product teams, this role will be responsible for operational ownership IAM for HR Strategy and AI Transformation across the People Team, as well as be a thought partner for the systems adn technology roadmap.
This position is individual contributor role reporting to the VP, People Strategy, Systems & Compliance.
Responsibility
Guide and deliver technical innovation for our IAM for HR product, and external engagement through advocacy and support of partnership & sales opportunities, speaking engagement strategy and internal and external multi channel thought leadership
Ensure the People team leads the way on using our own Docusign product and lead Docusign Product Advocacy initiatives
Drive strategic collaboration with internal stakeholders to build deep product knowledge that supports and defines AI strategy and roadmap for the People team
Serve as an integral member of the Global People Team to design and implement technology pilots and innovation across the People team impacting the organization as a whole
Identify opportunities to improve People programs and services by guiding the evolution of our AI strategy, leveraging existing technology and implementing process improvements
Stay abreast of industry trends, market dynamics, and competitive landscape related to products
Conduct regular market analysis and gather intelligence to inform HR technology strategy and positioning
Oversee and direct the completion of case studies and testimonials, that effectively convey the strategy & impact of Docusign’s People Technology initiatives
Develop value-based messaging and positioning that communicates how our Docusign instance uniquely addresses our candidate and employee challenges. Bring the story to life through collateral, web content, use cases, videos, presentations, and more
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
12+ years previous experience in People, Product, Product Marketing or Technology functions
Experience building cross-functional partnerships and influencing cross-organizational teams
Experience implementing AI technologies to leverage and support People team functions and practices
Experience developing strategy and delivering hands‐on, tactical execution
Preferred
Strong technical understanding and strategic vision to identify new opportunities and support innovation
Experience using Enterprise AI tools (Gemini, NotebookLM, or Glean) to transform people processes that boost productivity and enhance customer experience
Strong messaging and storytelling skills, and solid writing skills for use in creating documents, presentations, video and speaking engagements
High level of integrity and ability to use good judgment
Excellent cross functional collaboration skillsComfort in a dynamic environment
Excellent written and verbal communication skills, with the ability to effectively communicate strategies and results to stakeholders at all levels
Passion for technology and people and where/how they intersect
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $140,000.00 - $225,075.00 base salary
This role is also eligible for the following:
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
- Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.