Partner Account Manager - Asia
DocuSign
Sales & Business Development
Singapore
Partner Account Manager - Asia
- Location
- SG-Singapore
- Category
- Sales & Partnerships
- Position Type
- Regular
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
This role is a strategic hybrid designed to scale Docusign’s footprint across Asia through a "Services-First" partner ecosystem. You will spend 70% of your time transforming our Asia reseller base from transactional vendors into sophisticated service providers capable of delivering high-value implementation and advisory services. The remaining 30% of your focus will be dedicated to orchestrating our Microsoft Go-To-Market (GTM) motion, driving co-sell success and deep integration within the Microsoft Cloud stack.
This position is an individual contributor role reporting to the Sr. Director, Channel Resell.
Responsibility
Identify high-potential resellers in Asia and transition them into "Service-Ready" partners
Guide them in building dedicated Docusign practices that offer implementation, API integration, and change management
Assist partners in developing and productizing their own branded service catalogs (e.g., "Quick-Start" implementation packages or industry-specific workflow automation)
Lead technical and consultative training sessions across Asia to ensure resellers can deliver high-quality customer outcomes that drive long-term retention
Assist to identify and onboard new resellers in key markets (ASEAN, India, Greater China, Korea) who possess strong existing service capabilities in ERP, CRM, or HCM ecosystems
Shift partner KPIs from pure license volume to "Services-to-License" ratios and customer satisfaction (CSAT) scores
Execute the Docusign x Microsoft GTM strategy across Asia, aligning with Microsoft’s regional field sales teams to drive joint opportunities within Azure, M365, and Dynamics 365
Enable Asia resellers to leverage Microsoft incentives and the Azure Marketplace to streamline procurement and maximize deal size
Act as the primary point of contact for Microsoft’s Partner Development Managers (PDMs) in Asia to ensure Docusign remains the preferred e-signature and agreements intelligence partner in their cloud deals
Drive quarterly business reviews between partners and sales counterparts
Promote "Better Together" use cases, specifically focusing on Docusign integrations with Microsoft Teams, SharePoint, and Power Automate
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
BA/BS degree in Business, Marketing, or a related field
10+ years in Partner Management, Channel Development, or Consultative Sales in the Asia technology sector
Proven track record of developing service-led business models within a reseller or distributor network
Demonstrated experience working with or within the Microsoft partner ecosystem (MCPP) and a solid understanding of Microsoft Marketplace and Co-sell motions
Proficiency in English
Preferred
Deep understanding of the business cultures and regulatory environments across various Asian markets
Experience in Professional Services or Systems Integration (SI) environments is highly preferred
Excellent negotiation and presentation skills; ability to influence senior stakeholders at both resellers and Microsoft
Fluency in one or more Asian languages
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
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