Gathering Experience Designer
Dropbox
Dropbox is a Virtual First company. For this role, we are currently only authorized to hire candidates from the following provinces: Alberta, British Columbia, Ontario, and Saskatchewan.
Company Description
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Team Description
The People team are ambassadors of enlightened work, delivering meaningful experiences that empower us all to do our best work.
Role Description
- Drives strategy around Dropbox’s approach to the in-person experience and supports strategic efforts around connection within the broader Virtual First model using research & insights, including ongoing efforts like the Offsite Planning Team, emerging technology, gathering models, and continued innovation and experimentation in gathering
- Consults and advises Dropbox leaders, managers, and teams on effectively designing their in-person experiences, ensuring content and experiences align with team and business outcomes
- Establishes a solid feedback loop and operational rhythms with key stakeholders to continuously improve initiatives
- Ensures inclusivity in the planning and design of in-person gatherings, considering accessibility and cultural considerations to create welcoming environments for all participants
- Ensures alignment with HR Business Partners on any functional team effectiveness plans <> gathering strategy
- Partners with the Internal Communications and Culture and the Corporate Strategy & Operations Teams to develop a strategy for cascading direction from leadership down through team offsites to keep those themes alive and drive behavior change across the company
- Sets the strategic vision and designs the roadmap of the in-person gathering experience that will be operationalized and executed by supporting program managers
- Partners and aligns with a variety of senior stakeholders (senior leaders, Chiefs of Staff, etc.) and cross-functional partners (Learning, Communications, Events, DEI, Real Estate, Travel, etc.)
- Ensures seamless hand-off to program managers to execute on offsite design and logistics
- Ensures solid feedback loop and operational rhythms in partnership with program managers to keep a pulse on general gathering feedback, offsite improvements, and general Offsite Planning Team enhancements
- Provides mentorship, coaching, and guidance to Offsite Planning Team program managers so that they can effectively work directly with team leads on designing great offsites, and recommend activities & experiences that deliver on expected outcomes
- Collaborate with Internal Communications and Culture team to define and amplify effective engagement strategies
- Designs scalable and an interactive centralized playbooks and resources to drive gathering, team effectiveness, and community in a Virtual First working environment with Learning, HR Business Partners, DEI, and other teams for teams to self-serve
- Develops gathering content (including scalable facilitation guides) in partnership with Learning for all teams to leverage across DBX focusing on specific behaviors and outcomes
- Develops new content based on client group goals, functional business goals, and repurposes content developed around the business into simple facilitation guides for teams to self-serve
- Partners with Learning, HR Business Partners, and Chiefs of Staff to continually enhance content playbooks and modules based on participant feedback
- Drive benchmarking, integration of best practices into Virtual First gathering approach, including industry trends, macro context, and best-in-class programming
- Partners closely with People Analytics to understand efficacy of offsites, designing solutions to continuously improve outcomes
Requirements
- 10+ years of relevant experience
- Expertise in learning design to create self-serve playbooks and facilitation guides as well as inform innovative experiential events (setting strategy for larger events, connecting events to business outcomes)
- Experience designing and implementing strategic roadmaps for gathering orgs, teams, and strategic cross-functional groups in-person
- Demonstrated results in influencing and partnering with senior leaders and cross-functional partners
- Experience in scaling content, operations, and experiences
- Strong program management skillset
- Background / familiarity with analytics and leveraging insights to inform strategy and decision-making
- Bachelor’s Degree
Preferred Qualifications
- Master’s Degree
- Proficiency in data and analytics tools (e.g., Qualtrics, Tableau)
- Certification in Learning Design or an equivalent qualification
- Background in the development and execution of enterprise-wide events
Compensation
The range listed above is the expected annual salary/OTE for this role, subject to change.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Benefits
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental and vision coverage*
- Retirement savings through a defined contribution pension or savings plan**
- Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
- Income Protection Plans: Life and disability insurance*
- Business Travel Protection: Travel medical and accident insurance*
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
- Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
- Mental health and wellness benefits
Additional benefits details are available upon request.
*Where group plans are not available, allowances may be provided
**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy