Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Marketing Team shows the world how Dropbox makes work better. We're storytellers and strategists, exploring new ways to connect our products with the people who need them. From product launches to campaign strategy, positioning to digital marketing, we blend creativity with data-driven insights to build our brand and grow our impact. Working across disciplines, you will tap into your own inventiveness while collaborating with teams throughout the organization, including Product, Sales and Engineering. If you're excited about translating complex technologies into engaging narratives and shaping how the world understands and experiences Dropbox, join our Marketing team. Areas of work include Digital Marketing, Brand Strategy, Content Marketing, Product Marketing, Campaign Marketing, SaaS Marketing, Growth Marketing, Marketing Operations, and Customer Insights.

Role Description

The Product Marketing team is a key driver of go-to-market success, shaping the strategy and execution for how we bring products to market and scale adoption. We thrive on collaboration, alignment, and operational excellence to ensure we deliver value to our customers and business. As a Senior Product Marketing Operations Manager, you’ll play a critical role in enabling high-impact go-to-market initiatives and improving the way we operate. Reporting to the Product Marketing Operations lead, you’ll partner closely with teams across Product, Marketing, Sales, Enablement, and Customer Success to support launch execution, pricing & packaging operations, and continuous process improvement.

Responsibilities

• Partner with Product Marketing, Product Management, and Finance to support pricing and packaging changes.
• Track operational requirements for pricing updates and ensure execution across systems and teams.
• Document packaging frameworks and support internal enablement for new pricing models or offers.

• Identify and implement process improvements that help PMM operate more effectively with internal partners.
• Streamline recurring workflows such as stakeholder communications, launch reporting, and quarterly planning.
• Contribute to internal tooling and documentation to scale team efficiency.

• Maintain visibility into key programs and initiatives through calendars, dashboards, and project trackers.
• Support reporting on launch performance and team KPIs in collaboration with analytics partners.
• Contribute to retrospectives, quarterly business reviews, and executive updates with clear summaries and documentation.

• Act as a connector across teams, helping to resolve blockers, clarify responsibilities, and drive execution of strategic initiatives.
• Support communications that keep stakeholders aligned and moving forward—especially in moments of complexity or change.

Requirements

• 8+ years of experience in product marketing operations, go-to-market operations, program management, business operations, or a related function.
• Proven success supporting cross-functional product or solution launches at a high-growth company.
• Strong project management skills with the ability to manage complex initiatives with multiple stakeholders and competing priorities.
• Excellent written and verbal communication skills, with attention to clarity, structure, and tone.
• Highly organized and detail-oriented; able to bring order to ambiguity and keep projects on track.
• Comfortable working in a fast-paced, collaborative environment that values iteration and action.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.