Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Product Management Team envisions and builds the future of work while growing our business, one product at a time. We're strategic thinkers and advocates for our users, crafting solutions that make work more intuitive and joyful. Using data, research, and strategy—and a healthy dose of empathy—we guide cross-functional teams toward the shared goal of creating transformative products that people love to use. If you're passionate about building solutions that reshape how the world works while delighting users in the process, join our Product Management team. Areas of work include Product Management, Product Strategy, User Research, Data Analytics, Product Operations, Growth Strategy, and Go-to-Market Planning.

Role Description

As a Staff Product Manager in the Growth organization, you will lead your cross functional team (engineering, design, data science, research, marketing) to inflect Dropbox growth across our evolving product portfolio, as we expand beyond our $2B core file storage and sync business.

As a Staff member of the product team, you will contribute directly to the company strategy and be responsible influencing revenue driving metrics. You will have the responsibility to engage with executives across the company to ensure alignment between our platform, experiences, and growth teams. You will own high visibility initiatives that drive company’s long-term strategy and roadmap for new growth directions. The role requires a mix of analytical horsepower, relentless execution, and well-honed customer understanding and judgment. You will execute projects with engineers, designers, analysts and marketers in a fast-paced environment. You will be responsible for delivering best in class experiences to help our users activate and onboard into Dropbox’s product offerings, driving both user and business wins.

Responsibilities

• Define and evangelize company-level product vision and alignment of our monetization strategy. This will include our pricing and packaging, incentive flows, and churn mitigations.
• Lead and guide product direction for a cross-functional team of engineering, design, analytics, marketers, sales, and platform partners.
• Engage and cultivate relationships with partners across Dropbox to influence shared cross-team directions and manage risks or trade-offs. Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams and organizations through formal operational processes and in scrappy ways.
• Become an expert in the Dropbox Desktop customer. You will identify customer needs and business opportunities through a combination of user research, collecting feedback from cross-functional teammates, diving into data, and competitive analysis.
• You’ll own complex features and experiments end-to-end, including defining product specs, driving cross-company execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
• Become an expert on Dropbox’s growth engine - understanding how to improve key funnels and flywheels.

Requirements

• 8+ years of experience delivering highly successful and innovative software products.
• 2+ years in driving growth or monetization.
• High product craft and technical acumen; expert in balancing user and business impact.
• Shipped creative and highly successful self-serve products in B2B or consumer tech; involved in end-to-end product process from conceptualizing, building, shipping and scaling products on web, desktop, or mobile clients.
• Comfort in ambiguity: You can turn ambiguous problems and big ideas into a roadmap of features, experiments, and research with minimal guidance.
• Deeply understand how your products work and how to measure short- and long-term success. You know every step of the user funnel. You can design, run, and interpret experiments and A/B tests.
• Build a portfolio of experiments and multi-cycle strategy. You are as comfortable white boarding a completely new experience as you are optimizing an existing flow.
• Build consensus and listen well, but can also drive hard decisions. You push the pace. You take blame and pass the praise.
• Excels at communicating with team, partners, and executives with clarity, salience, and urgency. Proactively managing upwards.

Preferred Qualifications

• Delivering pricing and packaging strategies
• Experience with building subscription based products
• Experience with churn tactics and mitigations
• Majority of experience is in growth teams

Compensation

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.