Role Description

Dropbox is seeking a Staff Product Manager to drive the evolution of Find and Relevance within Dash — the intelligent search and organizational assistant for the future of work. In this role, you’ll focus on how Dropbox helps users find exactly what they need, faster and smarter, across apps, content, and conversations.

You’ll lead initiatives that improve search quality, query understanding, personalization, and ranking relevance, working closely with AI/ML and data teams to build systems that anticipate user intent. This role blends data-driven experimentation with deep customer empathy, focusing on measurable impact through precision, recall, and user satisfaction.

This is a high-impact, cross-functional product role that will shape how our users discover and retrieve their work, integrating modern AI techniques—from embeddings to retrieval-augmented generation—into user-facing experiences.

Responsibilities

• Define and execute the roadmap for Find & Relevance, ensuring Dash delivers high-quality, contextual search results across sources.
• Partner with engineering and applied AI teams to improve embeddings, ranking models, and retrieval pipelines.
• Design and run experiments to optimize search performance, using both quantitative and qualitative signals.
• Translate AI/ML opportunities into user-facing impact through clear hypotheses, success metrics, and iteration loops.
• Collaborate with Design and Research to understand user intent and friction points in search journeys.
• Partner with platform and infrastructure teams to ensure scalable, performant AI implementations.
• Communicate vision, results, and learnings clearly across stakeholders—from engineers to executives.
• Help evolve Dash’s AI product strategy by advocating for intelligent, personalized, and privacy-aware search.

Requirements

• 8+ years of product management experience, including ownership of core product areas.
• Demonstrated success improving search, ranking, or recommendation systems.
• Familiarity with modern AI/ML systems (embeddings, vector search, retrieval, ranking models).
• Strong analytical skills; able to design experiments, interpret results, and drive data-informed decisions.
• Excellent written and verbal communication skills.
• Comfort working in fast-paced, ambiguous environments.
• Passion for building AI-powered productivity experiences that reduce friction and amplify focus.

Preferred Qualifications

• Background in computer science, data science, or a related technical field.
• Experience with semantic search, personalization, or information retrieval systems.
• Familiarity with evaluation frameworks for search and generative AI systems.
• Strong cross-functional collaboration experience (AI, data science, design).

Compensation

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Product Management Team envisions and builds the future of work while growing our business, one product at a time. We're strategic thinkers and advocates for our users, crafting solutions that make work more intuitive and joyful. Using data, research, and strategy—and a healthy dose of empathy—we guide cross-functional teams toward the shared goal of creating transformative products that people love to use. If you're passionate about building solutions that reshape how the world works while delighting users in the process, join our Product Management team. Areas of work include Product Management, Product Strategy, User Research, Data Analytics, Product Operations, Growth Strategy, and Go-to-Market Planning.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.