Staff Technical Program Manager, Engineering Productivity
Dropbox
PLEASE READ: Zones are based on your zip code. If you’re within 100 miles of a listed metro area (straight-line radius), you’re included in that Zone. For this role, we are hiring in Zones 2 and 3. Check your Zone here before applying.
Role Description
Dropbox is seeking an exceptional Technical Program Manager (TPM) to join our team. As part of the CTO team, you will lead enterprise wide programs driven out of the CTO org or some of the highest priority initiatives at the company. You will collaborate cross-functionally with teams to align on strategy and requirements, define and execute on clear roadmaps, drive alignment with product and company priorities, and own the end-to-end execution of your programs. The ideal candidate has strong technical experience, organized and detail oriented, able to use their influence to drive results for their team with a sense of urgency and ownership and is a adaptable team player who is able to drive ambiguous challenging programs forward.
Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.
Responsibilities
- Program Leadership: You will drive the development, alignment, and execution of strategic engineering initiatives, defining clear roadmaps and ensuring successful delivery across cross-functional teams. You must be able to manage ambitious timelines, proactively identify and mitigate risks and issues, and lead the successful execution of complex, cross-functional engineering programs.
- Stakeholder Management: You will build trusted partnerships with cross-functional stakeholders at all levels of the organization to align priorities, remove roadblocks, and drive collective success.
- Executive Communication: You will communicate program goals, progress, and outcomes clearly and confidently across teams and to executive leadership, providing transparency and fostering alignment.
- Leadership Through Influence: You will collaborate effectively with leaders to guide decisions, resolve conflicts, and ensure progress toward shared goals through influence and operational excellence.
- Operational Excellence: You will identify and implement scalable processes, tools, and best practices that improve execution efficiency, predictability, and cross-team collaboration across the engineering organization.
- Data-Driven Execution: You will use metrics and KPIs to assess program health, measure impact, and drive data-informed decisions that ensure successful outcomes.
- Culture & Mentorship: You will foster a culture of accountability, collaboration, and continuous improvement, while mentoring peers and emerging TPMs to elevate program management excellence across the organization.
Requirements
- 12+ years of Technical Program Management experience driving complex, cross-functional, and highly technical programs in a related industry.
- Bachelor’s degree in Computer Science, Engineering, or equivalent technical discipline; advanced degree preferred or equivalent practical experience.
- Deep technical aptitude with the ability to understand and influence technical architectures, discuss system design, reliability, and scalability tradeoffs, and connect technical decisions to business impact.
- Exceptional communication and executive presence, with demonstrated ability to influence and align senior leaders and technical teams. Skilled at presenting to large audiences and managing high-stakes communication under pressure.
- Proven success delivering large-scale, enterprise level, cross-functional programs with significant technical complexity, using expert program management practices, structured problem solving, and process improvement to drive predictable outcomes.
- Demonstrated ownership of end-to-end execution, from strategy and roadmap definition through delivery and post-launch measurement, ensuring technical and business goals are met.
- Track record of scaling impact beyond direct scope, mentoring TPMs and engineering peers, and contributing to the evolution of program management frameworks and best practices across the organization.
Preferred Qualifications
- Experience with AI Productivity tools
- Expertise being a champion for program management tools and their utilization across a company (e.g., Jira, Airtable, Asana, etc.)
- Experience working with platform or infrastructure groups in large companies
Compensation
US Zone 1
This role is not available in Zone 1
The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.
Please note, OTE are for sales roles only.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.
Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:
• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Illinois (Chicago metro), Indiana (Chicago metro), Maryland, Massachusetts, Michigan (Chicago metro), New Hampshire, New Jersey (outside NYC metro), New York (outside NYC metro), Oregon, Pennsylvania (D.C. metro), Pennsylvania (outside NYC or DC metro), Texas (Austin metro) Virginia (DC metro), Washington (outside Seattle metro), Washington DC metro, West Virginia (DC metro), Wisconsin (Chicago metro)
• US Zone 3: All other US locations
Company Description
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.
Team Description
The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people. Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact. Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team. Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.
Benefits
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- 401(k) plan with a generous company match and immediate vesting
- Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
- Income Protection Plans: Life and disability insurance
- Business Travel Protection: Travel medical and accident insurance
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
- Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
- Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work
- Quarterly Cell phone and internet allowance
- Mental health and wellness benefits
- Disability and neurodivergence support benefits
Additional benefit details are available upon request.
Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI philosophy.
