Staff Full Stack Software Engineer, Churn
Dropbox
Role Description
As a Staff Full Stack Software Engineer on the Churn and International Growth team, you will work across large scale projects with a focus on reliability, performance, and 0 -> 1 execution in new international markets. You will support our push toward AI enabled products by contributing to a modern stack for rapid prototyping and dependable deployment. You will set the technical vision, lead full stack development, and help define a unified architecture for cancellation and internationalization flows.
You will partner closely with product, data science, design, and engineering leaders across the business to deliver software that drives customer and business value. This role will oversee a high impact portfolio focused on reducing churn and accelerating global growth, including our Churn Prevention Engine and a range of early churn, down sell, and cancellation optimizations.
Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.
Responsibilities
- Translate business requirements into clear, scalable technical solutions.
- Strengthen team collaboration through code reviews, knowledge sharing, and mentoring.
- Define and execute a multi year, multi team technical strategy with measurable impact.
- Align technical solutions with business goals in partnership with cross functional teams.
- Lead by example through high quality code, thoughtful reviews, and hands on mentorship.
- Drive product innovation by balancing user needs, technical rigor, and business outcomes.
On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.
Requirements
- 10+ years of experience as a backend or full stack engineer with a track record of delivering scalable, reliable systems.
- BS in Computer Science or a related field, or equivalent experience.
- Strong expertise in backend technologies such as Golang and Python.
- Strong expertise in frontend frameworks such as React.
- Exceptional problem solving skills and the ability to turn user needs into effective technical solutions.
- Solid understanding of best practices for building high performance, reliable, scalable services.
- Excellent communication skills with the ability to collaborate across functions and present concepts clearly to both technical and non-technical stakeholders.
Preferred Qualifications
- Excited by 0 -> 1 work and comfortable navigating ambiguity and shifts in direction.
- Demonstrated experience improving systems and proactively identifying and solving complex technical problems.
Compensation
Dropbox applies increased tax deductible costs to remuneration earned by certain qualifying employees (to the extent an employee will be involved in the creation of the software as an “author”) for the transfer of copyrights, in accordance with the relevant provisions of the Personal Income Tax Act.
The range listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.
Please note, OTE are for sales roles only.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.
Company Description
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.
Team Description
The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people. Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact. Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team. Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.
Benefits
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental and vision coverage*
- Retirement savings through a defined contribution pension or savings plan**
- Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
- Income Protection Plans: Life and disability insurance*
- Business Travel Protection: Travel medical and accident insurance*
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
- Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
- Mental health and wellness benefits
Additional benefits details are available upon request.
*Where group plans are not available, allowances may be provided
**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy
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