Responsibilities

• Support the Direct Sales and Channel teams with deep technical solution expertise of Dropbox Products and Add-ons (including our third-party integrations), and how technical solutions aremanaged and secured
• Manage the technical relationship with Dropbox partners and customers including objection handling, roadmaps, migration strategies, customer demos, pilots and proof-of-concept work
• Ensure a smooth transition of deals from pre-sales to our post-sales Customer Success / Channel teams
• Provide a critical voice of the customer back to leadership and Dropbox Product teams
• Conduct technical solution enablement and training to Sales Representatives, AccountManagers, Service Delivery Partners (ex: Vendor Partners & Channel Partners)
• Develop tailored workflows and novel solutions emphasising a value-based selling approach
• Travel to customer sites, conferences and other related events

Requirements

• Prior experience as a Sales Engineer or Professional Services Solutions Consultant
• Technical expertise in SaaS applications, collaboration/productivity software, integrations with on-prem/cloud-hosted applications natively and through a REST API
• Ability to create technical content suitable for a variety of audiences (IT Admin, Developer,Manager, Executive, Business Decision Maker) and formats (oral, written, presentation and video)
• Prior experience with CRM systems
• Knowledge of workplace transformation trends
• Fluency of English (Writing, Reading and Speaking)
• Excellent business level of English (Writing, Reading and Speaking) as you will be working with colleagues globally

Location: Sydney, Australia

Application Window Open: 12/17/25 - 1/14/26

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Sales and Channel Team brings the power of enlightened work to organizations worldwide. We develop relationships that transform how companies collaborate and stories that shape how they see Dropbox. We don’t just sell products—we create partnerships that help companies leverage Dropbox Business to ignite new ways of working. From crafting sales strategies to analyzing business performance, we work with senior leaders to develop insights, identify opportunities, and do the planning and execution necessary to drive growth. If you're excited about creating partnerships inside the organization and out, join the Sales team. Areas of work include Sales Enablement, Sales Analytics, Customer Success, Account Management, Business Development, Channel Partnerships, Enterprise Sales, and Sales Operations.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.