Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Please refer to our Compensation section below to see what neighborhoods fall under each Zone.

Role Description

As the Head of Sales Ops and Analytics at Dropbox, you will lead the strategy, operating model, and team responsible for scaling a data-driven, efficient, and predictable go-to-market engine. This leader sits at the center of sales execution, partnering across Sales, Finance, Strategy, Marketing, Product, Customer Success, and Engineering to translate business priorities into durable systems, trusted metrics, streamlined processes, and actionable insights.

You will play a central role in sales planning, forecasting support, territory and account planning, pipeline visibility, seller productivity, and business performance analytics. You will also help shape the data and systems foundation that powers revenue execution, ensuring leaders and frontline teams can make faster, better decisions with confidence.

This is a highly visible leadership role for someone who enjoys building high-performing teams, simplifying complexity, and driving cross-functional outcomes. You will have the opportunity to influence senior leadership decisions, modernize critical GTM workflows, and create measurable impact on seller efficiency and business performance.

Responsibilities

• Lead the Sales Operations and Analytics function, including strategy, organizational design, prioritization, and operating rhythms for the team.
• Own the sales operating backbone across planning, forecasting support, territory and account planning, pipeline visibility, reporting, and productivity measurement.
• Build and evolve the authoritative sales data foundation, including standardized metric definitions, trusted reporting tables, governance, SLAs, and cross-functional alignment.
• Partner across Sales, Finance, Strategy, Marketing, Product, Customer Success, and Engineering to design scalable processes, systems, dashboards, and insights that improve execution and decision-making.
• Drive automation and workflow improvements across core seller motions including account planning, quoting and approvals, outbound routing, and related revenue workflows.
• Establish a high-bar analytics practice that delivers actionable insights embedded in seller and leadership workflows.
• Hire, coach, and develop senior operations and analytics leaders while building a culture of rigor, urgency, and business impact.

Requirements

• 15+ years of experience in sales operations, revenue operations, business operations, analytics, or closely related go-to-market leadership functions.
• 7+ years of people leadership experience, including leading senior managers and building high-performing, cross-functional teams.
• Deep experience with sales planning, forecasting, pipeline management, performance reporting, and operational cadence design in a complex B2B go-to-market environment.
• Proven track record of partnering effectively with executive stakeholders across Sales, Finance, Strategy, Product, and Engineering.
• Strong analytical and systems thinking, with experience building trusted metrics, data governance practices, and scalable reporting foundations.
• Experience driving process redesign and workflow automation across CRM, forecasting, quoting, or seller productivity workflows.
• Excellent communication and executive influence skills, including the ability to turn ambiguous business needs into clear operating plans and measurable outcomes.

Preferred Qualifications

• Experience leading both Sales Operations and Analytics under a single organizational umbrella.
• Experience supporting enterprise or multi-segment sales organizations with complex planning, forecasting, and renewal motions.
• Familiarity with modern GTM tooling and data ecosystems, including CRM, forecasting, engagement, and analytics platforms.
• Experience embedding AI-driven signals, predictive insights, or automation into go-to-market workflows.
• MBA or other advanced degree in business, analytics, economics, or a related field.

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2

$251,700—$340,500 USD

US Zone 3

$223,700—$302,700 USD

• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Illinois (Chicago metro), Indiana (Chicago metro), Maryland, Massachusetts, Michigan (Chicago metro), New Hampshire, New Jersey (outside NYC metro), New York (outside NYC metro), Oregon, Pennsylvania (D.C. metro), Pennsylvania (outside NYC metro), Texas (Austin metro) Virginia (DC metro), Washington (outside Seattle metro), Washington DC metro, West Virginia (DC metro), Wisconsin (Chicago metro)
• US Zone 3: All other US locations

Company Description

Dropbox isn’t just a workplace—it’s a living lab for designing a more enlightened way of working. We’re a global community of bold visionaries and resourceful doers shaping the future of Dropbox and, in turn, the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, creating space for meaningful work and lasting relationships. With a startup mindset and enterprise-level opportunities, we expect Dropbox employees to think critically, stay curious, and use modern tools, including AI, to improve how work gets done. Here, you can be who you are and grow into who you’re meant to be. You own your impact, helping make work more intuitive, joyful, and human for yourself and hundreds of millions of people worldwide. If you’re ready to push boundaries and challenge yourself, Dropbox is ready for you.

Team Description

The Dropbox Sales and Channel Team brings the power of enlightened work to organizations worldwide. We deliver solutions that transform how companies collaborate. We don’t just sell products—we create partnerships that help companies leverage Dropbox Business to ignite new ways of working. From crafting sales strategies to analyzing business performance, we work with our customers, channel partners, and business decision makers to develop insights, identify opportunities, and do the planning and execution necessary to drive growth. If you're excited about creating partnerships inside the organization and out, join the Sales team.

Virtual First

Dropbox’s Virtual First way of working is designed to help people do their best work with flexibility, autonomy, and connection. Day to day, teams work remotely with nonlinear schedules and core collaboration hours that support deep focus and individual working styles. We prioritize asynchronous communication to improve clarity, respect deep work time, and reduce unnecessary meetings. While remote work is the primary experience for our employees, we also prioritize intentional, in-person connection. We bring teams together through regular team gatherings, on-demand workspaces, and Dropbox Neighborhood events in order to strengthen team cohesion, foster creativity, and enhance momentum. Virtual First is built to provide the same access to opportunity, growth, and impact for everyone, regardless of location.

This role requires travel to offsites and various other team gatherings (approximately 5-10% of the year or 2-3 days per quarter). We provide advance notice when possible and encourage candidates to discuss any accommodation needs during the interview process.

Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI Principles.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.