Role Description

As a System Automation & Integration Engineer focused on the Corp IT Eng Org, you will be responsible for designing, building, and supporting real-time integrations using platforms such as Boomi, Workato, AWS, and Snowflake/Databricks, enabling seamless data flow across ERP, CRM, and HCM systems at Dropbox. You will play a crucial role in developing and maintaining integration flows, driving automation across enterprise applications, and building data pipelines that power analytics and insights.

Core responsibilities include designing and optimizing integration flows, monitoring system performance and reliability, resolving production issues through root cause analysis, and evaluating opportunities to improve scalability, automation, and overall efficiency. In this role, you will be instrumental in modernizing Dropbox’s enterprise integration and data platforms, gain substantial exposure to senior leadership, work with cutting-edge cloud and data technologies, and deepen your expertise in enterprise integrations across ERP, CRM, and HCM systems.

Responsibilities

Design, build, and maintain real-time integrations using Boomi/Workato, ensuring seamless data exchange and synchronization across platforms in line with best practices.
Develop and support integration flows, including managing and deploying APIs, leveraging iPaaS features, and integrating with enterprise systems such as Oracle Fusion, Salesforce, Workday, ServiceNow, and other SaaS applications.
Leverage common integration frameworks such as message queuing, caching, API management, and complex data mapping to enable scalable and reliable integrations.
Utilize scripting languages and APIs (JavaScript, Groovy, REST, SOAP) while working with diverse data formats including XML, JSON, and CSV.
Handle advanced integration scenarios involving SOAP, REST, XML, XSLT, WSDL, XSD, and JSON technologies to support complex business use cases.
Implement secure authentication and encryption mechanisms (OAuth, SAML, PGP encryption/decryption) to protect data and ensure secure communication between systems.
Maintain strong focus on data security and retention while continuously evaluating opportunities to improve integration performance, automation, and reliability.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

5+ years of experience in designing, building, and supporting real-time integrations using Boomi or Workato, with strong production support expertise.
Proven ability to develop and manage integration flows, including APIs, leveraging iPaaS features, and integrating with enterprise systems such as Oracle Fusion, Salesforce, Workday, ServiceNow, and other SaaS applications.
Hands-on experience with Snowflake and Databricks, including the ability to write complex SQL queries and optimize database components.
Proficiency in scripting and programming (JavaScript, Java/Groovy) and experience working with diverse data formats such as XML, JSON, and CSV.
Familiarity with integration frameworks such as message queuing, caching, API management, and complex data mapping for scalable, reliable solutions.
Experience implementing secure authentication and encryption mechanisms (OAuth, SAML, PGP encryption/decryption) with a strong focus on data security, retention, and compliance.
Strong problem-solving and troubleshooting skills with the ability to optimize and scale integrations across complex enterprise application environments.

Preferred Qualifications

Bachelor’s degree in Computer Science, Information Systems, or a related technical field.
Boomi/Workato certifications preferred, with demonstrated expertise in building enterprise-grade integrations.
Solid understanding of AWS services and cloud integration patterns to support resilient and scalable data flows.
Exposure to advanced integration scenarios using SOAP, REST, XML, XSLT, WSDL, XSD, and JSON technologies.
Proven track record of driving automation and continuous improvements in integration performance and reliability

Company Description

Dropbox isn’t just a workplace—it’s a living lab for designing a more enlightened way of working. We’re a global community of bold visionaries and resourceful doers shaping the future of Dropbox and, in turn, the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, creating space for meaningful work and lasting relationships. With a startup mindset and enterprise-level opportunities, we expect Dropbox employees to think critically, stay curious, and use modern tools, including AI, to improve how work gets done. Here, you can be who you are and grow into who you’re meant to be. You own your impact, helping make work more intuitive, joyful, and human for yourself and hundreds of millions of people worldwide. If you’re ready to push boundaries and challenge yourself, Dropbox is ready for you.

Virtual First

Dropbox’s Virtual First way of working is designed to help people do their best work with flexibility, autonomy, and connection. Day to day, teams work remotely with nonlinear schedules and core collaboration hours that support deep focus and individual working styles. We prioritize asynchronous communication to improve clarity, respect deep work time, and reduce unnecessary meetings. While remote work is the primary experience for our employees, we also prioritize intentional, in-person connection. We bring teams together through regular team gatherings, on-demand workspaces, and Dropbox Neighborhood events in order to strengthen team cohesion, foster creativity, and enhance momentum. Virtual First is built to provide the same access to opportunity, growth, and impact for everyone, regardless of location.

This role requires travel to offsites and various other team gatherings (approximately 5-10% of the year or 2-3 days per quarter). We provide advance notice when possible and encourage candidates to discuss any accommodation needs during the interview process.

Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI Principles.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

Systems Automation & Integration Engineer