Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Please refer to our Compensation section below to see what neighborhoods fall under each Zone.

Role Description

Dropbox is seeking a strategic, business-minded communications leader to help shape and scale the company’s corporate and B2B/enterprise communications. This person will lead programs that strengthen Dropbox’s corporate reputation, elevate its enterprise narrative, and drive awareness of Dropbox’s evolution as an AI-powered platform for modern work.

This role will sit at the center of company storytelling, partnering closely with executive leadership, product, marketing, sales, investor relations, legal, policy, and customer teams.

The ideal candidate can move fluidly between corporate reputation, earnings support, enterprise product storytelling, executive thought leadership, customer communications, media strategy, and issues management.

You should be equally comfortable developing a long-term narrative, preparing an executive for a high-stakes interview, landing a business or enterprise technology story, and translating product strategy into clear messaging for CIOs, IT leaders, customers, employees, and the market.

Responsibilities

Lead corporate communications:

Develop and execute communications strategies that strengthen Dropbox’s reputation with business, technology, financial, and enterprise audiences.
Shape messaging around Dropbox’s company strategy, business performance, AI direction, product innovation, customer value, and long-term market opportunity.
Support corporate moments including earnings, business updates, leadership announcements, strategic partnerships, customer milestones, and company-wide initiatives.
Partner with Security and Legal teams on reactive and proactive customer communications around data and security incidents.
Partner with Investor Relations, Legal, Finance, and executive leadership to ensure external communications are accurate, aligned, and market-aware.
Partner with Policy and Legal teams on issues management, social impact, policy and legal comms matters.
Help manage issues and crisis communications with sound judgment, speed, and discretion.

Own B2B and enterprise communications:

Build and lead communications programs that support Dropbox’s enterprise and B2B priorities across the business.
Create narratives that speak to CIOs, IT leaders, business decision-makers, and knowledge workers around productivity, collaboration, security, AI, knowledge management, and the future of work.
In partnership with Product Comms, drive media strategy for enterprise product launches, customer stories, industry moments, partnerships, research, and thought leadership campaigns.
Partner with product marketing, sales, customer success, and product teams to surface and amplify compelling enterprise customer stories.
Develop messaging that connects Dropbox’s core file sync and sharing foundation with newer AI-powered workflows and enterprise use cases.

Drive executive visibility and thought leadership:

Advise senior executives and spokespeople on messaging, positioning, media strategy, and external visibility.
Create executive briefing materials, Q&As, talking points, messaging frameworks, op-eds, bylines, and keynote narratives.
Identify and secure high-value opportunities across business media, enterprise technology media, podcasts, conferences, analyst conversations, and industry events.
Position Dropbox leaders as credible voices on AI, distributed work, productivity, enterprise software, knowledge management, and the future of work.

Build media and analyst relations relationships:

Develop and maintain relationships with top-tier business, technology, enterprise software, AI, productivity, workplace, and financial media.
Partner with analyst relations, marketing, and product teams to ensure consistent positioning with key external influencers.
Translate complex product and business updates into stories that reporters, analysts, customers, and broader audiences can understand and care about.

Work cross-functionally:

Collaborate with internal communications, product communications, brand, social, content, marketing, sales, legal, finance, policy, and people teams.
Manage agency partners and external consultants where relevant.
Mentor communications team members and contribute to a high-performing, collaborative communications culture.

Requirements

10+ years of experience in communications, public relations, corporate affairs, or related fields.
Strong experience in corporate communications and/or B2B communications, ideally in technology, SaaS, AI, enterprise software, cloud, productivity, or collaboration categories.
Proven ability to develop communications strategies that support business objectives and strengthen corporate reputation.
Track record of driving high-quality earned media coverage across business, technology, and enterprise outlets.
Excellent writing, editing, messaging, and storytelling skills.
Experience advising executives and preparing senior leaders for media interviews, speaking opportunities, and sensitive external moments.
Strong news judgment and ability to operate in fast-moving, ambiguous, high-visibility situations.
Experience working cross-functionally with product, marketing, legal, finance, sales, and executive teams.
Sound judgment in issues management and sensitive communications.

Preferred Qualifications

Experience supporting public company communications, including earnings or financial communications.
Experience with AI, enterprise search, knowledge management, collaboration software, or productivity tools.
Familiarity with enterprise buyer audiences, including CIOs, CISOs, IT leaders, and business decision-makers.
Experience managing agency partners or direct reports.
Experience building executive thought leadership platforms from the ground up.
Strong understanding of both corporate reputation and product-led storytelling

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2

$178,200—$241,200 USD

US Zone 3

$158,400—$214,400 USD

The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change. Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.

Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:

US Zone 1: San Francisco metro, New York City metro, or Seattle metro
US Zone 2: California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Illinois (Chicago metro), Indiana (Chicago metro), Maryland, Massachusetts, Michigan (Chicago metro), New Hampshire, New Jersey (outside NYC metro), New York (outside NYC metro), Oregon, Pennsylvania (D.C. metro), Pennsylvania (outside NYC metro), Texas (Austin metro) Virginia (DC metro), Washington (outside Seattle metro), Washington DC metro, West Virginia (DC metro), Wisconsin (Chicago metro)
US Zone 3: All other US locations

Company Description

Dropbox isn’t just a workplace—it’s a living lab for designing a more enlightened way of working. We’re a global community of bold visionaries and resourceful doers shaping the future of Dropbox and, in turn, the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, creating space for meaningful work and lasting relationships. With a startup mindset and enterprise-level opportunities, we expect Dropbox employees to think critically, stay curious, and use modern tools, including AI, to improve how work gets done. Here, you can be who you are and grow into who you’re meant to be. You own your impact, helping make work more intuitive, joyful, and human for yourself and hundreds of millions of people worldwide. If you’re ready to push boundaries and challenge yourself, Dropbox is ready for you.

Team Description

The Dropbox Communications and Brand team brings the Dropbox story to life and shares it with the world. We turn ideas into impact by crafting our identity and defining authentic narratives that build trust, spark engagement, and bring our mission to life. We are purposeful storytellers, creating alignment and clarity across channels and audiences to shape powerful messages that strengthen our brand both inside and outside Dropbox. Whether we're putting on creative events with our customers, launching products, amplifying customer voices, or securing strategic speaking opportunities, we remain true to our values of putting our customers first and empowering their work. If you're a storyteller excited about helping people inside Dropbox and around the world connect with our product, brand, and vision, join our Communications and Brand team.

Virtual First

Dropbox’s Virtual First way of working is designed to help people do their best work with flexibility, autonomy, and connection. Day to day, teams work remotely with nonlinear schedules and core collaboration hours that support deep focus and individual working styles. We prioritize asynchronous communication to improve clarity, respect deep work time, and reduce unnecessary meetings. While remote work is the primary experience for our employees, we also prioritize intentional, in-person connection. We bring teams together through regular team gatherings, on-demand workspaces, and Dropbox Neighborhood events in order to strengthen team cohesion, foster creativity, and enhance momentum. Virtual First is built to provide the same access to opportunity, growth, and impact for everyone, regardless of location.

This role requires travel to offsites and various other team gatherings (approximately 5-10% of the year or 2-3 days per quarter). We provide advance notice when possible and encourage candidates to discuss any accommodation needs during the interview process.

AI Fluency

AI fluency is a core part of how we work and grow. It’s not about being an expert—it’s about using these tools thoughtfully and effectively to improve your work and support others.

We look for four key behaviors in candidates:

Ownership: You use AI responsibly by protecting data, applying sound judgment, and taking accountability for the quality and accuracy of your work.
Experimentation: You explore new AI capabilities and apply them to improve workflows within approved tools and practices.
Leverage: You use AI to enhance thinking, improve efficiency, and increase your impact and your team’s.
Learning: You stay current on emerging AI tools and trends, continuously build your skills, and share what you learn with others.

Together, these behaviors help build a workforce where technology amplifies human judgment, creativity, and impact.

Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. To learn more, see our approach to AI in hiring.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

Corporate and Business Communications Lead