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Senior Associate Operations - University Relationships

Emeritus

Emeritus

Customer Service, Operations
India
Posted on Wednesday, May 8, 2024

REMOTE – INDIA / UNIVERSITY PARTNERSHIPS – PROGRAM MANAGEMENT / PERMANENT

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Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

Role & responsibilities:
• This role involves ensuring efficient business processes, maintaining quality standards, and
fostering a productive working environment.
• Meeting Institute SPOC on a regular basis to ensure programme launch approvals are coming on
time in line with the Financial Year Plan.
• Regularly updating the institute administrative department about the programme progress
related to student enrolments– Current & Projected Enrolment.
• Ensure compliance with organizational policies, procedures, and regulatory requirements. Also,
Conduct regular audits to identify and address any non-compliance issues.
• Collaborate closely with the internal team to strategize and plan programmes launch timelines
inline with the Financial Year.
• Keeping a track on the competition and suggesting the change in the strategy and plan
wherever required

• Collating information details and seeking various approvals from the Institute for:
➢ On the Programme Description Sheet (PDS)
➢ On the Programme Marketing collaterals
➢ Programme Updation on the Institute Website
➢ Singing the Contracts/Agreement/MOU/PDS, etc

• Coordinating with the Institute for programme-related queries, which may be raised by the
Lead/Participants/Program Advisors.

Key skills and qualifications:
• Bachelor’s/Masters’s degree in any area with a minimum of 3+ years of experience (preferable
from the Edtech Industry).
• Strong hold on MS Office.
• Strong English linguistic skills- Reading, Writing and Speaking.
• Demonstrated ability to work independently, manage multi-tasking work and meet deadlines.
• Having the ability to bring efficiency to business operations
• Should have robust record-keeping and documentation skills.
• Self-motivated with a result-driven approach.

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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