The Global Operations Integrity Team protects Meta's communities by building fast, scalable support systems to address safety-related incidents on our products. We focus on improving the health of our platforms and preventing both online and real-world harm. The Child Safety Team operates at the intersection of technology and human judgment. As we enter a new era of generative AI, the threat landscape is evolving—and so must our solutions. We're looking for an experienced project manager who can navigate ambiguity, drive cross-functional alignment, and build systems that protect children at scale.

Project Manager, Integrity Operations, Child Safety Responsibilities:

• Manage and improve day-to-day Child Safety operations against quality and efficiency targets in a fast-paced environment
• Lead investigations into high-priority escalations to diagnose enforcement system failures—understanding what happened, why, and how to prevent recurrence
• Create feedback loops between escalation learnings and upstream detection/enforcement systems
• Implement LLM-powered solutions to detect, classify, and action Child Safety violations across text, image, and multimodal content
• Analyze data to identify user trends, adversarial tactics, and malicious behavior patterns
• Build and maintain working relationships across multiple partner teams, including Product, Data Science, Data Engineering, Legal, and Policy
• Manage projects spanning multiple teams, driving from problem identification through solution deployment
• This role requires exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing
  
  

Minimum Qualifications:

• Bachelor's degree
• 2+ years experience in operations, technology, management consulting, trust & safety, or equivalent environment
• Experience managing and prioritizing projects across various stakeholders and functions
• Experience in a role involving strategic/analytical initiatives (project management, consulting, data analysis, or technical systems) and/or customer operations
• Experience working on ambiguous problems that require strategic direction, situational analysis, and conceptual thinking
• Experience communicating with a variety of audiences, including engineering and technical teams
• Willingness to work with potentially graphic and objectionable content
  
  

Preferred Qualifications:

• Knowledge of programming languages, for example SQL, Python, R
• Experience with machine learning concepts, LLM applications, or AI/ML product development
• Background in child safety, trust & safety, or content moderation at scale
• Familiarity with generative AI products and associated risk vectors
• Active user of Meta products
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$36.54/hour to $114,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.