The Technology Strategy Director is a senior leader within GWS Central Operations who builds and drives a cohesive, AI-native technology vision across all Global Workplace Services functions — Real Estate, Facilities Delivery, Global Security, and Culinary. This role serves as the primary technology authority for GWS, translating business needs into a long-term strategic roadmap and ensuring successful implementation through Enterprise Engineering and vendor partners.This is a high-visibility role that requires equal fluency in strategic thinking and operational execution. The right candidate is a natural cross-functional connector who builds consensus among senior stakeholders, thrives in ambiguity, and brings both technical credibility and commercial instinct to every decision. They act as a product visionary and change agent — proactively scanning the market for emerging technologies while maintaining the delivery discipline to see initiatives through to measurable outcomes.The role also carries direct people leadership responsibility, overseeing an 8-person Data and Analytics team. The successful candidate builds, develops, and inspires high-performing teams, creating an environment of accountability, growth, and psychological safety.

Director of Global Workplace Services - Technology Strategy Responsibilities:

• Define and maintain a multi-year, AI-native technology roadmap across the full GWS portfolio — including IWMS, space planning, smart building infrastructure, and culinary management platforms. Roadmap must be grounded in business need, financially defensible, and sequenced for organisational capacity and EE interdependencies.
• Set the strategic technology agenda across GWS partner teams, making prioritisation decisions that balance competing business needs and ensure technology investments deliver measurable value. Maintain structured engagement with Enterprise Engineering (architecture, cybersecurity, data governance), Real Estate (portfolio management, lease admin, space analytics), Facilities Delivery (IWMS, CMMS, IoT, energy management), Culinary (POS, ordering platforms, inventory), and Global Security (integrated security systems, vendor governance, emerging tech).
• Maintain a clear view of the full vendor landscape, identifying opportunities to consolidate, rationalise, or modernise the tooling portfolio.
• Ensure all GWS technology initiatives align with Enterprise Engineering standards, security policies, and architectural principles. Represent GWS in IT governance forums and advocate for the unique needs of the GWS environment, including real-time operational systems, building automation, and OT/IT convergence.
• Track PropTech and workplace technology trends, build relationships with innovators, and identify pilot opportunities that drive competitive advantage in talent attraction, operational efficiency, and sustainability.
• Provide strategic oversight of the GWS technology programme portfolio — define scope, success criteria, and business cases
• ensure robust delivery with EE and implementation partners
• maintain executive visibility into status, risks, and outcomes.
• Oversees the Data and Analytics team, enabling data-driven decision-making across GWS. Define data architecture and reporting requirements to measure space utilisation, operational performance, cost efficiency, and employee experience. Ensure platforms capture the right data and insights reach senior stakeholders.
  
  

Minimum Qualifications:

• 12+ years of progressive experience in technology strategy, product management, or enterprise technology consulting, with significant focus on global workplace services, facilities management, or a closely related operational domain
• 5+ years in a people leadership role managing teams and cross-functional technology programmes at scale
• Demonstrated track record developing and executing technology roadmaps in complex, multi-stakeholder environments, with the ability to operate at both strategic and operational levels
• Working knowledge of the GWS technology landscape — including leading IWMS platforms (Archibus, Planon, IBM TRIRIGA, or ServiceNow WSD), smart building and IoT technologies, and the vendor ecosystems serving Facilities and Culinary functions
• Professional experience with enterprise IT governance, architecture principles, and cybersecurity fundamentals — sufficient to engage credibly with Enterprise Engineering counterparts
• Exceptional communication and stakeholder management — able to translate complex technical concepts for non-technical audiences, build trusted relationships across organisational levels, and drive alignment among teams with competing priorities
• Proven ability to build business cases, manage vendor contracts, and optimise technology spend
  
  

Preferred Qualifications:

• Postgraduate qualification in a relevant discipline (MBA, MSc in Information Systems, or professional qualification in real estate/facilities management)
• Experience in a large global organisation with a distributed real estate portfolio
• Exposure to PropTech venture ecosystems, smart building standards (WELL, LEED, BREEAM), or sustainability technology platforms
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$219,000/year to $282,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.