The Scaled Operations organization in Meta is responsible for delivering global scaled human operations to power Meta company priorities. Meta is seeking a highly skilled Automation Solutions Architect to join the Scaled Operations AI Accelerator Team. This small, entrepreneurial team is responsible for designing, developing, and deploying AI-powered automation solutions that transform operational processes at scale. As an Automation Solutions Architect, you will play a critical role in assessing and optimizing processes, leading technical design, and driving system implementation to deliver measurable impact across Scaled Operations.

Solutions Architect, Scaled Operations AI Accelerator Team Responsibilities:

• Analyze, map, and redesign internal operational workflows to identify pain points and opportunities for AI-driven automation
• Collaborate with process owners and cross-functional teams to optimize processes and ensure successful automation outcomes
• Architect end-to-end automation solutions, ensuring technical scalability, robustness, and compliance with Meta standards
• Manage complex projects, including requirements gathering, timeline management, and deliverable oversight
• Champion effective change management, developing and executing strategies to support employees and teams through transitions resulting from automation
• Drive cross-functional engagement with product managers, engineers, business stakeholders, and external partners to deliver impactful solutions
• Communicate technical concepts and project status clearly to both technical and non-technical audiences
• Stay current with AI/ML advancements and experiment with new tools and approaches to foster innovation and continuous improvement
• Develop playbooks, reusable templates, and best practices to scale successful automations across Scaled Operations
• Manage contract worker or vendor relationships to support technical design development and implementation
• Track, analyze, and report on key metrics and business impact of automation initiatives
  
  

Minimum Qualifications:

• Bachelor's degree in a directly related field, or equivalent practical experience
• 8+ years of experience in systems architecture and solution design
• 6+ years of experience in process analysis or business operations
• Proven experience with AI/ML or automation projects, including end-to-end solution delivery
• Expertise in API integration and automation frameworks
• Demonstrated ability to deliver technical documentation and communicate technical requirements
• Demonstrated skills in program management, including managing complex projects and cross-functional deliverables
• Experience supporting change management and stakeholder engagement
  
  

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Bachelor’s or advanced degree in Computer Science, Engineering, or a related technical experience
• Experience with Meta’s internal tools and platforms (e.g., Vibe Coding, internal automation frameworks)
• Familiarity with Scaled Operations processes and FTE workflows
• Experience developing playbooks, reusable templates, and best practices for automation at scale
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$123,000/year to $179,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.