Customer Due Diligence Associate

FalconX

FalconX

Customer Service
Malta
Posted on Oct 3, 2024

Who are we?

FalconX is the most advanced digital asset platform for institutions. We provide trade execution, credit & treasury management, prime offering and market making services. Given our global operations, industry-leading technology and deep liquidity, we have facilitated client transactions of $1 trillion in volume. Our products & services are regulated, compliant and trusted.

We are a team of engineers, product builders, institutional sales and trading leaders, operations experts, and business strategists. Our teammates have entrepreneurial experience and come from companies such as Google, Apple, Paypal, Citadel, Bridgewater, and Goldman Sachs. And, we embody our values: Think big; Drive bold outcomes; Be one team; Iterate with speed; and be an entrepreneur.

We prioritize learning. Outcomes are mission-critical, but we also believe that learning in success and in failure will drive our continued success. Our industry is emergent - there’s no shortage of experiments to get involved with and to continue growing and learning together.

Responsibilities
●Lead the customer due diligence refresh cycles of existing clients
●Review customer due diligence files of existing customers ensuring that
documents are kept up to date and that transactions executed are in line with
the profile of the customer
●Conduct enhanced due diligence for high risk clients
●Monitor for sanctions, negative media and PEPs, and ensure that such
monitoring lists are kept up to date in line with regulatory requirements
●Discounting, through properly documented rationale any hits arising from the
monitoring for sanctions, negative media and PEPs
●Review and assist inbound due diligence requests from our partners and
coordinate responses
●Analyze complex transactions and due diligence documents
●Provide advice on customer due diligence and screening to internal
stakeholders as needed
●Proactively seek and develop greater productivity and enhancements where
possible through process improvements and/or technological enhancements
●Assist, as a backup in the local reviews carried out at onboarding
●Assist in answering queries in relation to Travel Rule from our counterparties
●Assist data clean-up and data remediation processes
●Support regional AML Compliance on ad hoc AML risk control projects and
management reporting
●Liaise with internal stakeholders such as Institutional Coverage (IC), Sales,
Business Operations, Products, Engineering, Group Compliance and Legal
●Assist in the compilation of reports to the Board and regulators, extracting of
data, replying to requests for information from regulators and assists during
thematic reviews of the regulators
Success
●As an Customer Due Diligence Analyst (Reviews), you’ll be part of a global
network of compliance officers and a key contributor to the success of the
Firm’s AML program
●To be successful in this role, you must work well under pressure and have
excellent communication skill
●You will need to be flexible and work well with sometimes shifting priorities.
●Be open to providing coverage when team members are on holiday or out of the
office

Required Qualifications
●2 to 3 years work experience in a compliance customer due diligence related
role preferably within a financial institution, a consultancy firm or a regulator.
●Familiarity with the operations of the crypto, investment or banking sector/s
will be considered an asset
●Qualification relating to financial services or compliance
●Strong oral and written communication skills
●Good judgment and analytical skills
●Strong follow up skills and ability articulate in a clear and timely manner
●Team player
●Genuine interest in Digital Assets and blockchain technology

Notice at Collection and Privacy Policy

Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here.

Inclusivity Statement

FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences!

As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self.

FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX’s People team at [email protected], if you need assistance with participating in the application process.