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Social Media Community Manager



Marketing & Communications
Los Angeles, CA, USA
Posted on Friday, May 31, 2024

Hi, we’re Fever
We’re excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

About the Team

Secret Media Network is a digital media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our family is composed of Secret Chicago, Secret LA, Secret NYC, Secret Atlanta, Secret Miami, Secret Toronto, Secret London, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta, and more!

About the Role

  • Bring your own unique ideas on how to improve and manage our international communities in social media!
  • Provide high quality and engaging text and visual content for our social media accounts with a focus on our West Coast cities (Los Angeles, San Francisco).
  • Drive the audience growth and engagement across multiple social platforms (Facebook, YouTube, Twitter, & Instagram) by scheduling content, writing copy, and monitoring content and channel performance.
  • Evaluate and develop engaging and original content that will help boost our footprint. (This includes on-camera presence and voice overs)
  • Create, plan and implement social media and communication campaigns and strategies.
  • Stay up-to-date on TikTok and Instagram rules and algorithms.
  • Ensure marketing and social media campaigns are aligned with the communication strategy in all platforms and optimize posts for engagement and search.
  • Set, plan and implement social media and communication campaigns and strategies.
  • Follow communication procedures, guidelines, and policies and maintain Secret Media Network editorial voice in headlines and copywriting across multiple verticals and platforms.
  • Build and strengthen relationships with audience, potential customers, industry professionals and influencers. Always open to create new digital deals & partnerships!
  • Work with with Director of Social Media and Editorial Executives to schedule and promote editorial-sponsored content across all platforms.
  • Complete timely qualitative and quantitative analysis/reporting to improve our brand recognition.

About You

We're looking for someone who has:

  • You have a native level of English. A second language is a plus for us.
  • You have a deep passion for digital storytelling and understanding the social media landscape.
  • You have 3+ years experience running social media accounts for a newsroom, agency, or brand.
  • Stay up-to-date with digital technology trends. Strong understanding of digital media trends, with a good feel for what makes content popular online.
  • Have a knack for all things social—knowing all the right places to look for killer content.
  • You can demonstrate your ability to adapt to the fast-moving world of a digital startup business.
  • Experience with social media tools like Creators Studio, Storrito, Later and similar. Facebook Ads and other social paid platforms are a plus.
  • Ability to identify and track relevant community KPIs.
  • You have attention to detail, critical-thinker and problem-solver.
  • You love being part of a dynamic team in a growing company. Being able to work in teams towards a shared goal.
  • You are flexible and quick to pivot – we’re a newsroom, and breaking news is always on the verge!

Desirable requirements

  • Canva master and a pro-editor of short, engaging videos.
  • Experience with design/editing tools (Photoshop, Illustrator, Final Cut, etc.) is a plus.
  • Experience in TikTok, Youtube and Twitter is a plus.

Benefits and Perks

  • Salary range: 66.5k - 70k gross/year
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Los Angeles while also home office-friendly!
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with!
  • Health, dental and vision insurance
  • 401k enrollment
  • Gympass Membership

Application Process

The Path Forward: here's what to expect:

  • A video call interview with our Talent team
  • A 60 min psychometric online test
  • A Community Management test to showcase your expertise and knowledge
  • A conversation with our management team to explore alignment and potential
  • A final conversation with the SMN team

Join us in shaping digital narratives that resonate globally. Apply now and be part of something exciting!

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice