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Sales Engineer - ANZ

ForgeRock

ForgeRock

Sales & Business Development
Brisbane, QLD, Australia · Remote
Posted on Thursday, May 16, 2024

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Role:

As a Sales Engineer at Ping Identity, you'll merge your enthusiasm for identity management with a commitment to customer success. In collaboration with our dynamic sales team, you will engage in customer meetings, demonstrations, and proof of concepts, showcasing the business and technical benefits of our solutions. Your role is pivotal in enabling personal, team, and customer achievements through insightful and innovative solutions that meet technical and business needs.

This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.

Responsibilities:

  • Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proofs of concept, and RFx responses
  • Be the go-to technical expert on solutions for customers, partners, and internal teams
  • Establish enduring relationships with customers and become their trusted advisor
  • Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of: Qualification, Discovery, and Technical Proof Phase
  • Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
  • Meeting, both virtually and in-person to deliver presentations, whiteboarding sessions, and demonstrations of Ping solutions and their value to customers, partners, and industry events
  • Provide insightful feedback on product enhancements and customer needs to product owners.
  • Develop subject matter expert level knowledge of at least one of Ping Identity's solutions and
  • Able to travel up to 30% of the time (typically less)

Skills & Qualifications:

  • Significant experience with enterprise-level software systems in a customer-facing role, such as pre-sales or consulting
  • A demonstrable interest in computer security or cybersecurity, applied or theoretical. You may have taken electives relating to it or completed your own projects or self-driven learning.
  • Knowledge of open standards and protocols relating to identity and security would be beneficial. You may have encountered OAuth or OpenID Connect, for example, or had experience implementing social login or Single Sign-On. Perhaps you have implemented user authentication for a project? We would like to hear about it.
  • Familiarity with using REST APIs and working with JSON data to integrate with web services is essential. Experience with modern programming/scripting languages is an advantage.
  • Knowledge of key foundational infrastructure and networking technologies such as virtual machines, TCP/IP, DNS, HTTP/S, load balancers, proxies, etc.
  • Experience with one or more typical cloud service providers such as AWS, GCP, Azure, and deployment technologies such as Kubernetes and Terraform would be beneficial.
  • Engaging interpersonal and customer service skills: verbal, written, and listening/understanding, alongside good objection handling and solution discovery skills.
  • Ability to relate proposed solution technical capabilities back to customer needs in a narrative style
  • Ability to work with a high level of self-direction and/or collaboratively with team and customers
  • A passion for learning; the ability to learn in a self-directed way and to seek out help and guidance when it is required.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits:

  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.