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Sales Development Associate

ForgeRock

ForgeRock

Sales & Business Development
Austin, TX, USA
Posted on Friday, May 17, 2024

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Role:

This is a unique opportunity to work side-by-side with a leading sales team and an extremely approachable and knowledgeable senior management team. Ping Identity is currently hiring for a Sales Development Associate (SDA) to aid and initiate sales cycles for our team. This position is responsible for feeding the sales pipeline by identifying and developing new sales leads to pass on to Ping Identity's sales organization, routing/decisioning existing leads appropriately, researching key accounts and sourcing, contacting, educating and qualifying new prospects via phone and email to create sales ready opportunities. In conjunction with inbound marketing leads, the Sales Development team qualifies and sets up initial discovery calls for the sales team within their territory via lead optimization and outbound efforts.

Responsibilities:

  • Routing, reassigning, and/or following up with unassigned leads.
  • Identifying additional potential leads in key accounts, profiling customers, and enriching our prospect account information, both proactive and reactive.
  • Building account plans and monitoring key accounts for activity that can lead to engagement
  • Identify new relevant prospects and enrich SalesForce.com (e.g., identifying new contacts and enriching key data for prospect accounts)
  • Prospect into accounts via phone, email, linkedin, and outreach in order to set quality meetings in territories with pipeline deficits
  • Produce qualified meetings for Sales/Sales Development that convert into pipeline opportunities
  • Achieve key metrics and adhere to SLA’s for Marketing MQLs on a monthly and quarterly basis
  • Know what it takes to meet or exceed your goals and maintain the momentum to do so
  • Perform research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools
  • Learn how to navigate through an organization to get what you need
  • Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives
  • Leverage any opportunity you can to learn the market and the business
  • Work with mentors to set goals for yourself to gain consideration for promotion
  • Understand and live by the Ping Identity values
  • Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool

Required Skills & Qualifications:

  • Self-starter mentality with a well-developed interpersonal, decision-making, and organizational skills
  • Confident engaging in conversations with new prospects over the phone
  • The ability to not take NO as an answer
  • Exceptional communication and social media skills are necessary to create multiple access points into the market and prospect accounts
  • Ability to acquire and maintain knowledge of the IAM market and Ping Identity's solutions
  • Bachelor’s degree or equivalent preferred but not required

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits:

  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.