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Revenue Accounting Analytics Manager



Accounting & Finance, Data Science
San Mateo, CA, USA
Posted on Thursday, May 9, 2024

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Job Description

We are seeking a highly skilled and experienced Revenue Accounting Analytics Manager to join our team. In this role, you will play a critical role in ensuring the accuracy, integrity, and effectiveness of revenue accounting reporting. Your primary responsibility will be to support the Revenue Accounting and Finance Leadership Teams with analytical information that will be used to ensure timely, accurate reporting and decision-making. You will play a crucial role in ensuring the accuracy and effectiveness of all related reporting, to help drive process improvements and mitigate risks.


Management Reporting:

  • Implement and maintain a robust business trend analysis to identify material changes in the company's business practices
  • Create an analytics portfolio of results and forecast data to support leadership decision-making
  • Create and maintain an Annual Recurring Revenue (ARR) model to document quarterly drivers between ARR and revenue recognition as well as QoQ, YoY results
  • Develop a transactional reporting package of invoicing and cash collections activity to support timely AR reserve reporting
  • Manage all financial disclosure statement reporting and other ad hoc reporting requests

Ongoing Projects:

  • Work closely with a team in India on data analysis projects/ issues that come up impacting month-close
  • Understand upstream data flows, and work alongside India teams to speed up project work
  • Identify and escalate issues as they arise. Adopt a solution-oriented approach and facilitate meetings to get buy-in on the next steps and execute with a focus on timelines
  • Support 'out of the box' thinking and simplify work papers with a focus on mitigating risks in reporting

Please note this is a hybrid role with on-site expectations of 3x/ week (Tue - Thur) from our San Mateo office


  • Bachelor's degree in Accounting, Finance, or a related field
  • 5+ years of related experience
  • CPA preferred
  • Understanding of revenue recognition principles and related accounting standards (e.g., ASC 606)
  • Strong attention to detail and ability to meet tight deadlines, while prioritizing competing workloads
  • Ability to adapt to a fast-paced and dynamic work environment
  • Excellent analytical skills, with the ability to identify risks, analyze complex data, and provide practical recommendations
  • Strong communication skills, both written and verbal

Additional Information

California Pay Range: $150,000 - $210,000. Please note that this role is inclusive of base+bonus. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.

Freshworks Benefits: Freshworks offers multiple options for medical, dental, vision, disability and life insurance. Flexible time off (plus paid US holidays), commuter benefits (attached to a flexible spending account) and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.