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Corporate FP&A Manager



San Mateo, CA, USA
Posted on Wednesday, May 15, 2024

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Job Description

We are seeking a Corporate FP&A Manager to contribute meaningfully to planning, analysis, reporting, and strategy in support of our rapidly growing organization. In this role, you will partner with key stakeholders across the organization and be responsible for implementing and driving process improvements, delivering value-added business analysis, as well as defining and reporting meaningful financial and operational metrics that lead to insightful business decision-making. This is a great opportunity for someone interested in a high-impact FP&A role with a company that offers opportunities for growth and development.


  • Manage and coordinate the development of annual and recurring forecasts, focusing on the underlying business drivers and key financial and operating metrics to align long-term objectives
  • Preparation, consolidation, variance analysis, and communication of deliverables of the monthly close cycle, partnering closely with FP&A and Accounting to ensure accurate forecasts are achieved
  • Partner with key stakeholders across the organization, including Finance and Accounting, Investor Relations, and Corporate Development, to provide narrative insights on current and expected future performance
  • Be a subject matter expert across key financial data and customer metrics, with the ability to synthesize inputs and connect insights, and partner cross-functionally to seek out opportunities for process improvement and automation
  • Build and scale financial models to support business decisions by assessing historical trends, structuring and extracting data, and designing forecast drivers to support models
  • Support in the production of monthly, quarterly, and annual financial results and deliverables to the executive team, the Board of Directors, and investors
  • Provide analytical, financial modeling, and decision-making support for ad-hoc and special projects

Please note this is a hybrid role with on-site expectations of 3x/week (Tue-Thur) from our San Mateo, CA headquarters.


  • 5-8 years of FP&A experience, ideally in a SaaS company
  • Demonstrated experience using financial systems, ideally with NetSuite, Anaplan, or Adaptive Planning
  • Advanced proficiency in financial modeling and analysis techniques
  • Strong drive for data integrity, building processes, and reaching solutions from scratch
  • Growth mindset with demonstrated ability to learn quickly
  • Excellent communication and presentation skills, attention to detail, and a sense of urgency

Additional Information

California Pay Range: $160,000 - $210,000. This range includes base+bonus. You may also be eligible for equity and additional generous company benefits.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.