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Lead - Revenue Enablement



Chennai, Tamil Nadu, India
Posted on Thursday, May 23, 2024

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Job Description

Job Description: The Sales Enablement Lead is someone who develops and delivers sales training programs, collaborates with stakeholders, and builds delivery training to empower sales teams to achieve their goals. The ideal candidate will have a strong track record of success in inbound sales (SMB) or sales enablement roles with experience delivering training, developing content, and optimizing sales processes for young audiences. Additionally, the ideal candidate must be a self-starter with solid delivery skills, both in-person and virtually, and the ability to develop innovative solutions to improve sales performance. Must be willing to work in EU/NA shift.

Key responsibilities include:

  • Execute plans and programs from the Enablement leadership and track impact metrics

  • Deliver onboarding sessions for new joiners and deliver need-based programs for sales reps

  • Develop and deliver engaging and informative sales training programs, both in-person and virtually, that align with the overall sales strategy and goals.

  • Build engaging content that supports the delivery of training programs, such as presentations, simulations, and role-playing exercises.

  • Design and maintain sales training materials, presentations, and resources.

  • Collaborate with marketing and product teams to create high-quality sales collateral, presentations, and playbooks that effectively communicate product value propositions and sales messaging.

  • Work closely with sales leadership to identify training needs and develop customized training plans for sales teams.

  • Deliver training programs in various formats, including in-person workshops, online webinars, and self-paced learning modules.

  • Facilitate interactive learning experiences that promote engagement and knowledge retention.



  • Bachelors/master’s degree in human resource, Marketing or other related fields.

  • 6-7 years of work experience in Inbound Sales, Sales Coach or Sales Trainer

  • Professional certifications in sales training will be an added advantage

  • Strong knowledge of the sales process, sales methodologies and best practices.

  • Excellent presentation and coaching skills.

  • Familiar with e-learning platforms and role-playing activities.

  • Excellent problem-solving capabilities

  • Excellent networking skills.

  • Excellent verbal and written communication skills.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • A proactive and adaptable mindset with a commitment to continuous improvement.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.