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Senior Manager, SEC Reporting and Technical Accounting



IT, Accounting & Finance
San Mateo, CA, USA
Posted on Friday, May 31, 2024

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Job Description

Please note this position requires an in office presence in our San Mateo, CA office three days a week.

We are seeking a motivated candidate for an SEC Reporting & Technical Accounting Senior Manager to drive constant enhancement in Freshworks’ finance function, to support and enable the Company’s growth.

The role is responsible for the integrity and accuracy of Freshworks’ quarterly and annual filings. It includes oversight and participation in various planning, drafting and other activities to facilitate the efficient completion of those filings. Additionally, this role will also be responsible for providing technical accounting analysis of significant or unusual transactions, or recently issued accounting updates. This role will report to the Director of SEC Reporting and Technical Accounting, and interacts regularly with external auditors, Legal and Investor Relations, with routine exposure to the Corporate Controller, General Counsel, and CFO.

In this role you will:

  • Lead the SEC reporting process including preparation and review of the Form 10-K, Form 10-Q and other SEC filings, as well as related XBRL requirements with a focus on accuracy and continuous improvement
  • Manage the preparation and review of the earnings release, financial tables, external presentations, statement of cash flows, and other quarterly reporting requirements
  • Managing the flow of information and supporting documentation(s) from various parts of the company to ensure accurate and timely reporting including collaborating with other departments;
  • Maintaining an awareness of Company products, services and the related regulatory environment to effectively manage and comply with all regulatory reporting requirements and disclosures
  • Developing an in-depth understanding and analysis of significant transactions to assess their impact for SEC disclosure purposes.
  • Serve as the subject matter expert and lead the implementation and documentation of new accounting technical standards and SEC regulations
  • Provide accounting guidance and/or respond to inquiries for all corporate transactions and initiatives, which will include collaboration with Treasury, Investor Relations, Tax, Legal and other departments
  • Prepare technical accounting research, maintenance and documentation of new policies and procedures.
  • Review complex journal entries and reconciliations, including equity transactions
  • Assist in providing support for CD&A, executive compensation, etc. for proxy statement and working with our Legal Team to finalize and file the proxy statement.
  • Monitor the development and applicability of emerging accounting and reporting rules being deliberated by the SEC, US GAAP, PCAOB, or other regulations.
  • Assist with establishment, documentation, and maintenance of company accounting policies.
  • Assist with month-end close and financial statement review.
  • Assist external auditors and other adhoc projects including continuing improvements and enhancements
  • The individual selected for this position will interact with all levels of management, ensure timely and accurate reporting and assist with multiple financial projects and initiatives


  • Minimum of 8+ years of relevant work experience, including Big 4 public accounting experience and SEC reporting experience with a publicly-traded company
  • Strong technical knowledge of U.S. GAAP and SEC accounting and reporting requirements
  • Excellent communication skills, both written and verbal
  • Strong analytical, problem-solving, and strategic-thinking skills with a forward-looking focus
  • Strong interpersonal skills and ability to thrive in a team environment working with others
  • Excellent time-management and organizational skills with experience in working toward tight deadlines
  • Experience with SOX 404 and internal control over financial reporting
  • Experience with Workiva (formerly Webfilings) and XBRL
  • Proficient in Mircosoft Excel & Word
  • Demonstrated professional commitment, initiative, accountability and ownership of assignments
  • Comfortable working in a fast-paced environment and adept at handling change
  • Ability to effectively facilitate and present in group meetings


Bachelor's Degree in Accounting, Finance, or related field

Certified Public Accountant

Additional Information

Summary of Freshworks Benefits:

Freshworks offers multiple options for dental, medical, vision, disability and life
insurances. Flexible paid time off, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers
adoption and parental leave benefits.

The annual base salary range for this position is between $153,120 - $248,800

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.

Bonus/equity may be available

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.