Ada is an AI-powered customer service automation platform that enables businesses to automate customer interactions across various channels. Founded in 2016 and headquartered in Toronto, Ada has powered over 4 billion automated interactions for brands like Wealthsimple and Verizon. The platform's key products include AI management tools and a reasoning engine that allows companies to build and optimize their AI agents without coding. Ada differentiates itself with its ability to support over 50 languages and its focus on continuous improvement through AI-driven insights. The company has demonstrated significant traction, saving over 25 million human agent hours and achieving a 6.7x ROI in the first year for its clients.

Administration

Accounting & Finance

Marketing & Communications

Software Engineering

Other Engineering

Product

Sales & Business Development

Operations

Customer Service

Toronto, ON, Canada

Friends Electric

Accel

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