Director of Delivery Excellence
Galileo Financial Technologies
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Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.
The role:
We are seeking a Director of Delivery Excellence with proven expertise in driving strategic digital transformation and operational optimization. The director will report directly to the VP of Delivery & Customer Success and will lead all Project Managers and Scrum Masters within the organization, ensuring seamless delivery and execution of transformation initiatives.
What you’ll do:
- Foster a culture of operational excellence and continuous improvement across all areas of the organization, driving efficiency and high performance.
- Manage and mentor a team of Project Managers and Scrum Masters, ensuring alignment with the transformation roadmap and delivery of key projects.
- Analyze key business processes, identify inefficiencies, and lead initiatives to optimize quality, speed, and cost.
- Professionalize all PMs and bring them to the desired and necessary level of maturity - Project Manager Certification Plan.
- Put together an Implementation Playbook that serves as a guide on how Delivery should be executed within the organization.
- Develop important tools such as a "Complexity Estimator" of each project.
- Create indicators/metrics of productivity, quality and earned value curve for each project.
What you’ll need:
- Bachelor’s degree in Business, Finance, Project Management, or a related field (Master’s degree preferred).
- PMP, PgMP, or other relevant project management certification is highly desirable.
- Minimum of 7 years of experience in program management, with a strong focus on delivery and the banking industry, ideally in core or digital banking.
- Proven experience managing complex projects and leading project managers with a focus on risk management and KPI tracking.
- Methodical approach to processes and a strong understanding of banking industry standards, regulations, and market trends.
- Excellent leadership, communication, and interpersonal skills, with a strong emphasis on team development.
- Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment.
- Proficient in project management software and tools.
- Extensive experience leading digital transformation and operational excellence initiatives, ideally within the financial services or technology sectors.
- Experience in implementing Agile, Lean, and Six Sigma methodologies.
- Advanced level of English.