Business Analyst
Galileo Financial Technologies
IT, Sales & Business Development
Salt Lake County, UT, USA
Posted on Jan 7, 2025
Employee Applicant Privacy Notice
Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.
The role:
The Senior Business Analyst role will play a crucial role in the successful deployment and integration of our Cyberbank solutions (Cyberbank Digital, Cyberbank Core, Cyberbank Konecta) for our clients. This role requires in-depth knowledge of banking processes, particularly in Deposits and/or Lending, and a proven ability to collaborate with customers in an agile environment. This role will play a pivotal role in defining and documenting product requirements, creating customer journeys, and ensuring the delivery of high-quality solutions that align with our customers' needs.
What you’ll do:
- Collaborate with clients and cross-functional teams to understand business objectives, processes, and requirements while facilitating workshops and brainstorming sessions
- Analyze gaps between product definitions and U.S. market needs, designing solutions aligned with out-of-the-box Cyberbank Digital and Core functionality to reduce customization
- Lead the Functional Gap Analysis Process, supporting the understanding of business-technology alignment interdependencies, highlighting dependencies and integrations, and participating as an SME in client engagements
- Act as an SME on financial institutions, banking processes, and Cyberbank products, providing advice and streamlining business processes using Lean principles
- Serve as a trusted advisor for stakeholders and Product Owners, assisting with backlog prioritization, process optimization, and system thinking
- Document requirements, user stories, and acceptance criteria while managing and updating the product backlog to align with client objectives and market needs
- Mentor cross-functional teams on banking products and processes to enhance their ability to deliver value for end customers.
- Partner with development, QA, and UX teams to deliver solutions aligned with product roadmaps, supporting UAT efforts and addressing identified issues
- Manage and prioritize functionality backlogs for inclusion in Cyberbank product assets based on project and market needs
- Stay updated on industry trends and validate change management processes to ensure regulatory compliance in the U.S. market
- Utilize tools like Jira and Confluence for documentation, tracking, and collaboration while contributing to risk identification and mitigation strategies
Skills:
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Master's degree preferred
- 7+ years of experience as a Business Analyst / Business System Analyst on software development projects for financial institutions including front and/or back-end solutions
- Written and verbal competency in English is required (Spanish or Portuguese is a plus)
- Strong problem-solving skills with autonomy and adaptability
- Knowledge of technology trends in banking and other leading industries
- Proven experience working in Agile/Scrum environments and familiarity with Agile methodologies
- Strong communication skills to articulate complex problems and solutions effectively
- Experience working in cross-functional teams
- Proficiency in Jira and Confluence tools
- Solid understanding of banking and/or fintech concepts, with a focus on the U.S. market
- Flexibility to travel
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.
Benefits
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page!
US-Based Base Compensation
$1—$2 USD
Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Galileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.