Site Leader
Galileo Financial Technologies
Employee Applicant Privacy Notice
Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.
The Role
The Employee Experience team brings Galileo's culture to life by shaping how employees experience work. As a Site Leader, you lead the in-office employee experience in a full-time (40 hours/week), on-site role, serving as the face of the office and a culture carrier for Galileo. You support employees day to day, creating moments that help people feel connected, informed, and excited to be here, while helping ensure a safe, healthy working environment and delivering local engagement initiatives that align with Galileo's global programs, values, and culture.
What you’ll do:
Employee Experience, Culture & Community
- Create a consistent, high-quality employee experience for everyone who works in or visits the office.
- Bring Galileo's culture and values to life through locally relevant programs, events, and experiences.
- Plan and execute engagement initiatives including onboarding experiences, celebrations, volunteer events, and cultural moments.
- Serve as a visible, approachable presence in the office — supporting employees and building strong relationships across teams.
- Foster connection, inclusion, and belonging by partnering with ERGs/Circles and cross-functional teams.
- Act as the voice of the office through clear, engaging site communications.
- Continuously improve the in-office experience by listening to employee feedback and turning insights into action.
Workplace Operations (In Support of Experience)
- Partner with Corporate Real Estate, Security, IT and vendors to ensure the office runs smoothly and supports a great employee experience.
- Coordinate day-to-day office needs such as supplies, snack and beverage program, in-office vendors, and mail with an employee-first mindset.
- Oversee Emergency Action Planning, including office Floor Warden Program, emergency drills, and participation in other business continuity/disaster recovery efforts
- Manage and support front desk operations, including front desk coverage, ensuring a professional and consistent Galileo experience for all employees, vendors, and visitors.
- Ownership of the site operating budget including tracking of all expenses.
- Responsible for maintaining the office’s space and occupancy program, including seating charts.
- Liaise with the landlord or property manager, as needed.
What You’ll Need:
- 3–5+ years of experience in employee experience, workplace programs, hospitality, customer support, events, or a similar people-focused role.
- Strong communication, organization, and relationship-building skills.
- A proactive, solutions-oriented mindset and comfort working in a fast-paced environment.
- A genuine passion for people, culture, and creating meaningful experiences at work.
- Flexibility to support occasional evening or weekend events.