Gently is a personal care brand for babies and kids that brings gentle formula, good efficacy, and promotes a health-conscious lifestyle. Gently's mission is to help mothers to take care of their loved ones with the best solutions so that they can build healthy and happy families.

Key Responsibilities:

• Assist in processing online orders, including order verification and shipping.
• Monitoring stock on hand and assist in replenishment on marketplace.
• Assist in updating product listings, prices, and promotions on the ecommerce platform.
• Execute the marketing team to support ecommerce promotional activities and campaigns through Ecommerce Key Account Management.
• Analyze ecommerce performance metrics and generate reports as needed.
• Assist in troubleshooting technical issues related to the ecommerce platform
• Having customer service experience is a plus

Qualifications:

• Currently in the final year of university. Fresh graduates are welcome to apply (preferably : business, marketing, operations management, or a related field)
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office, especially Excel.
• Familiarity with ecommerce platforms and content management systems is a plus.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Willingness to learn and take on new challenges.
• Available for 3 months period of paid internship
• Willing to work from our office (BSD, Tanggerang)