Business Technology Lead

Gently

Gently

IT
South Tangerang City, Banten, Indonesia
Posted on Sep 24, 2025

The Business Technology Lead will drive the technology strategy and execution across our business. This includes e-commerce (Shopify), ERP & operations systems (Odoo, WMS, OMS, Talenta), and data & analytics. You will act as the bridge between business strategy and technology execution, ensuring our tech stack enables growth, efficiency, and scalability.

Requirements:

  • Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related field.
  • Proven experience (5+ years) in technology leadership, IT management, or digital transformation roles, preferably in FMCG, retail, or e-commerce.
  • Strong knowledge and hands-on experience with:

*E-commerce platforms (Shopify or equivalent).

*ERP & operational systems such as Odoo, WMS, OMS, and HRIS tools (e.g., Talenta).

*Data & analytics (SQL, BI tools, dashboards, reporting).

  • Demonstrated ability to design, implement, and scale technology solutions that support business growth and efficiency.
  • Strong project management skills with experience in system integration and cross-functional collaboration.
  • Excellent problem-solving, analytical thinking, and stakeholder management abilities.
  • Comfortable working in a fast-paced, dynamic environment with a growth mindset.
  • Strong communication skills to act as a bridge between business needs and technical execution.
  • Willing to be based in BSD, Tangerang.

Key Responsibilities

1. Technology Strategy & Planning

- Define and execute the company’s technology roadmap, aligned with business growth objectives.

- Evaluate and recommend new tools, platforms, and integrations to improve sales, operations, and analytics capabilities.

- Prioritize technology investments based on ROI, impact, and scalability.

2. E-Commerce & Sales Technology

- Oversee Shopify platform and related integrations with payment gateways, logistics, WMS/OMS, and marketing tools.

- Ensure smooth operations, fast website performance, and excellent customer experience.

- Collaborate with marketing to implement automated campaigns, promotions, and analytics tracking.

3. ERP & Operations Systems

- Oversee Odoo modules (inventory, sales, purchase, finance), Talenta (HR/payroll), and WMS/OMS systems.

- Ensure seamless integration between ERP, e-commerce, and other business tools.

- Manage vendors and contractors responsible for ERP maintenance, upgrades, and support.

4. Data & Analytics

- Build and maintain business intelligence dashboards for marketing, sales, operations, and finance.

- Enable data-driven decision making across the organization.

- Establish proper data governance, security, and analytics best practices.

5. Leadership & Execution

- Lead internal/external tech teams, vendors, or contractors to execute technology projects.

- Train and empower business teams to leverage tools efficiently.

- Ensure on-time, on-budget delivery of technology initiatives.