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Integration Consultant

Gloat

Gloat

London, UK
Posted on Monday, July 8, 2024

Integration Consultant

  • Customer Success
  • London
  • Senior
  • Full-time

Description

About the company

Gloat puts people and companies in motion. Our Agile Workforce Operating System is helping the world's most renowned enterprises become dynamic organizations, future-fit for any eventuality, and poised for continuous growth and innovation in today's ever-changing economic climate.

We deliver AI-powered intelligence, infrastructure, and applications that enable organizations to effectively tackle change with agility, unlock capacity and productivity, and reduce workforce risk. Today we support industry leaders around the world including HSBC, Spotify, Nestle, Standard Chartered Bank, Schneider Electric, and many more.

Life at Gloat:

Gloat is a revolutionary startup with a global workforce. We have offices in Tel Aviv, New York City and London and work with customers around the globe. We value collaboration, innovative thinking, and curiosity and we’re looking for bright, driven, and passionate people to grow with us. If you care about empowering businesses and people to reach their potential, you’re in for a fun ride.

Who we’re looking for:

Gloat is hiring an Integration Consultant to join us in London, UK. The Integration Consultant is a crucial member of the Solution Engineering team responsible for successfully integrating Gloat's customers' tech stack systems into their customer environments. You will use Boomi to deliver and maintain custom and productised integrations In addition to ensuring smooth integrations, you will actively contribute to documenting Gloat's best practices for standard integrations and facilitate knowledge sharing across various functions. As a start-up, you will also have the opportunity to engage with other aspects of our business including product Design & internal and external Documentation.

Responsibilities

  • Lead complex design discussions with customers to ensure the seamless integration of Gloat's solutions.
  • Collaborate with customers to define integration needs and provide expert guidance on technical aspects while ensuring alignment with customer requirements and the project objectives.
  • Manage all functional and technical integration requirements documentation prior to customer sign-off.
  • Commit to integration project timelines and consistently meet or exceed delivery commitments.
  • Effectively manage project timelines, dependencies, and resources to ensure successful integration outcomes.
  • Support customers during integration testing phases, offering technical guidance and troubleshooting assistance
  • Collaborate with cross functional teams (CS, RnD, Product) to resolve technical issues and bugs to assure integration quality and customer satisfaction
  • Provide ongoing technical education and assistance to current partners and integrating clients.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • Understanding of common API frameworks (REST, SOAP, GraphQL etc)
  • Understanding of other data transfer techniques and concepts (e.g. sFTP, SSH, PGP, AWS S3 etc)
  • Strong technical acumen and problem-solving skills.
  • Excellent communication and interpersonal skills for customer-facing interactions.
  • Ability to work effectively both independently
  • Experience of working with the data types that gloat interacts with (e.g. from HCM, LMS, ATS) - An Advantage
  • Experience with Boomi integration platform or other middleware technologies - An Advantage

Benefits

Benefits include private health insurance (medical and dental), pension scheme, stock options, 25 holiday (vacation) days and the usual public holidays, 15 sick days, paid parental leave, virtual and in-person team events, learning & development opportunities, Headspace app subscription, MacBook laptop and a home office setup for remote employees.

At Gloat, we believe that building the most important company in the history of human capital begins with having a diverse and inclusive workforce ourselves. This means that we look for individuals who can bring unique strengths, perspectives, skills, and backgrounds to our existing teams. Gloat is proud to be an Equal Opportunity Employer, and does/will not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.