BI Analyst - Commercial (12 months FTC)
GoCardless
About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.
The Role
The role holder will work collaboratively to enhance the quality, integrity, & availability of data analysis & modelling related to GC’s go-to-market strategies in our International markets. Reporting directly to the Director of Corporate & Commercial Strategy you will play a key role within the International GTM Analytics team’s robust analytical collaborations across RevOps, Customer & Finance teams. You’ll need to leverage data-driven approaches to shape effective GTM strategies for sales, marketing, customer care, experience, success, & commercial operations, evaluating & providing actionable insights, driving consistent segmentation & targeting, and utilising predictive/prescriptive data science that empowers data-driven decisions driving predictable revenue acceleration through optimised customer experiences.
Responsibilities
Support & own elements of GTM Analytics & best practices
- Guide GTM analytics leveraging industry best practices & advanced statistical analytical techniques, predictive & prescriptive AI/ML & technologies to analyse complex datasets, derive actionable insights, & shape effective segmentation, targeting, optimised customer experiences & revenue-accelerating GTM strategies.
Provide actionable insights, & empower data-driven decisions
- Leverage appropriate analytical techniques & tools to conduct thorough data analysis, extracting actionable insights that inform GTM decision-making by uncovering, visualising, & presenting trends, patterns, correlations, probabilities & forecasts in clear and compelling reports, dashboards, and data visualisations that enable stakeholders to make informed decisions to shape effective GTM strategies.
Establish & maintain strong analytical interlocks with relevant stakeholders
- Collaborate & position the team as the analytical point of contact with cross-functional RevOps, Customer & Finance stakeholders to gather input, align objectives, facilitate the adoption of interoperable practices & ensure consistent delivery of analytical GTM value.
- Effectively & regularly communicate insights, recommendations, analytical findings, outcomes & value generated from analytics initiatives (with scale) to internal stakeholders & leadership..
- Continuously monitor the performance of GTM analytics initiatives & evaluate their effectiveness, soliciting feedback to refine & iterate the GTM analytics strategy as needed.
Qualifications
- Experience supporting data analytics, modelling, insights generation (storytelling), & data-driven GTM strategies.
- Expertise in statistical analysis, data analytics, & modelling for actionable business insights from complex data sets.
- Familiarity with advanced analytics, predictive & prescriptive AI/ML & technologies to optimise GTM strategies & customer experiences.
- Effective stakeholder management & communication skills to engage cross-functional teams, senior leadership, & external partners.
- Committed to continuous improvement by staying updated with industry trends, emerging technologies, best practices in analytics, & embracing open-source transformation.
- Substantial experience with Looker/Tableau or similar, Data Tooling (BigQuery, dbt), Excel/GoogleSheets and Salesforce.
Skills and Attributes
- Fintech experience preferred, not mandatory
- High SQL & Excel proficiency, understanding of data lineage and quality
- Enthusiastic collaborator, skilled in developing GTM analytics capabilities & rigour.
- Prioritises strategic requirements & impacts in alignment with stakeholders.
- Strong technical skills & a passion for optimising & automating.
- Exceptional communication skills, specialising in data-driven storytelling & visualisation with a focus on predictive & prescriptive analytics.
- Transformational leader driving bold & scalable change in GTM analytics.
- Global mindset, excelling in matrixed & consensus-driven environments.
- Cultivates innovation, embraces risk-taking, & learns from failure as a growth opportunity in GTM analytics.
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
(some of) The good stuff
- Wellbeing - stay healthy with dedicated support and medical cover
- Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
- Adaptive Working - allows you to work flexibly, around your lifestyle
- Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
- Parental leave - to suit everyone embarking on life's great adventure
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
Diversity & Inclusion
We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.
We’ve got a long way to go, but here’s how we’re doing as of June 2023;
42% identify as women
28% identify as Black, Asian, Mixed or Other
9% identify as LGBTQIA+
9% identify as neurodiverse
2% identify as disabled
We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.