Senior Product Manager, Payments
Headway
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 34,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About The Role
We're seeking a Senior Product Manager to lead our Payments Platform team. In this role, you'll focus on building and optimizing our payments infrastructure, as well as unlocking new opportunities for Headway through payment features. This is a critical role, as the team is responsible for the entire payments lifecycle: from accurately charging patients their copays to ensuring timely provider payouts, all while maintaining financial accuracy and compliance. This is a great opportunity to work on complex technical initiatives with an excellent cross-functional team.
What you’ll do at Headway:
- Own our payments gateway integration, and our underlying infrastructure for provider payouts and patient billing.
- Lead the development and optimization of our in-house ledger system, ensuring it meets GAAP standards and supports our complex patient and provider flows.
- Develop a payments vision and strategy to support Headway’s growth and evolving business needs.
- Collaborate with Engineering, Data, Finance, and Operations to align on priorities and drive step-changes to our systems.
You’ll be great for this role if you:
- You have 5+ years of product management experience building payments infrastructure, financial systems, or data platforms.
- You enjoy being a platform PM, jamming on technical concepts with your team, and pushing for technical quality.
- You are familiar with payment processors, gateways, financial data models, etc.
- You enjoy being the translation layer between technical and non-technical teams, and driving alignment between them.
- Plus if you have an understanding of GAAP principles and payments risk experience.
Compensation and Benefits:
- Salary information is based on a single salary target per role:
- The starting salary for Senior Product Manager, Payments is $200,000.
- Benefits offered include:
- Equity Compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
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We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact [email protected]
Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.