Job Summary

The job entails onboarding, Developing, and Maintaining a high-quality portfolio of hotels for HolidayMe in the UAE market as well as other regions.

This will involve a direct approach, negotiations, and contracting with chains as well as individual Hotels, onboarding of the property in HolidayMe eco-system through static contracting, online integrations or Channel Manager connectivity, maintaining the contracts, ensuring 100% fulfillment and customer satisfaction.

Key Responsibilities

• Build a strong portfolio of directly contracted hotels in UAE. Represent the brands of HolidayMe and its Group companies and demonstrate the business potential to secure partnerships.
• Negotiate best rates, allocations, commissions and special conditions and benefits with all contracted hotels.
• Facilitate the contract management and onboarding of hotel partners through dynamic channels and Extranet.
• Ensure that contracted properties are promoted by coordinating with Product, Business and Marketing teams.
• Perform extensive price benchmarking to ensure competitive pricing and availability of inventories.
• Coordinate with support teams to ensure that promotions and stop sales are up-to-date.
• Assist the operation teams and ensure 100% fulfilment of all bookings with contracted hotels. Ensure SLA and Customer experience standards are adhered to.
• Build continuous relationships through regular visits to contracted and potential partners.
• Ensure payment, invoice collection, and reconciliation are done in a timely manner.
• Provide the necessary performance reports in terms of a portfolio of customers, business growth targeted vs actual, payables and receivables, competitor analysis, and market trend.
• Utilize the technology and use the right tools to serve the objectives above.
• Represent the brand in trade shows and other trade events.

Candidate profile

• 8+ years of proven experience in hotel contracting with significant experience in static and dynamic contracting.
• Network of connections and relations with individual hotels and chains in GCC region.
• Strong communication and reporting skills.