Company Description

Holidayme is a leading travel technology company dedicated to empowering travel businesses with innovative solutions and robust technological support. Our platforms connect travelers with exceptional destinations across over 50 countries, creating unforgettable experiences. We are at the forefront of the digital revolution in travel, ensuring that our partners are equipped to meet the evolving demands of travelers worldwide.

Role Description

As a contracting manager, you will ensure onboarding and developing & Maintaining a high-quality portfolio of hotels for HolidayMe in the UAE market as well as other regions.

This will involve a direct approach, negotiations, and contracting with chains as well as individual Hotels, onboarding of the property in HolidayMe eco-system through static contracting, online integrations or Channel Manager connectivity, maintaining the contracts, ensuring 100% fulfilment and customer satisfaction.

Key Responsibilities / Job Function / Primary Responsibilities:

• Build a strong portfolio of directly contracted hotels in the UAE. Represent the brands of HolidayMe and its Group companies and demonstrate the business potential to secure partnerships.
• Negotiate the best rates, allocations, commissions, and special conditions and benefits with all contracted hotels.
• Facilitate the contract management and onboarding of hotel partners through dynamic channels and the Extranet.
• Ensure that contracted properties are promoted by coordinating with Product, Business, and Marketing teams.
• Perform extensive price benchmarking to ensure competitive pricing and availability of inventories.
• Coordinate with support teams to ensure that promotions and stop sales are up-to-date.
• Assist the operation teams and ensure 100% fulfillment of all bookings with contracted hotels. Ensure SLA and Customer experience standards are adhered to.
• Build continuous relationships through regular visits to contracted and potential partners.
• Ensure payment, invoice collection, and reconciliation are done promptly.
• Provide the necessary performance reports in terms of portfolio of customers, business growth targeted vs actual, payables and receivables, competitor analysis, and market trends.
• Utilize the technology and use the right tools to serve the objectives above.
• Represent the brand at trade shows and other trade events.

Must have

• 8+ years of proven experience in hotel contracting with significant experience in static and dynamic contracting.
• Network of connections and relations with individual hotels and chains in the GCC region.
• Strong communication and reporting skills.