The Community You Will Join

The Administrative Community is composed of global Business Partners who support Airbnb’s leaders and their teams around the world. Our Business Partners bolster Airbnb’s mission to create a world where anyone can belong by:

• Exercising sound judgment and strategy to coordinate core meetings
• Utilizing diverse communications methods to execute projects and tasks critical to the business
• Developing, iterating and driving team operations
• Curating meaningful moments through team events and gatherings
• Influencing team culture through leadership and collaboration

Our Business Partners are expected to be self-motivated, independent, incredibly organized, and resourceful, with excellent communication skills, acute attention to detail and follow through, and the ability to thrive in a fast-paced and ever changing environment. It is important that our Business Partners have the ability to interact and manage up with staff at all levels while remaining flexible, proactive and efficient, with a high level of professionalism and confidentiality. This role and the greater Administrative Community are an integral part of the operational success at Airbnb.

The Difference You Will Make

This is a full time position based in California, with a strong preference preferably in the SF Bay Area to ease access to frequent in office presence. This role is a strategic leader and requires an ability to interact with staff with approachability and partnership at all levels in a fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. As a key partner to the CFO and the leader for our company Roadmap and operating cadence, this individual will be expected to learn the ways of working, culture, and form key strategic relationships quickly to take initiative and exercise thoughtful judgment on what matters most each day. Speed, accuracy, responsiveness, and partnership with a high level of confidentiality will be essential for success in this role to manage the volume and exposure to all executive levels within the company.

A Typical Day

• Manage all day to day administrative responsibilities for the Chief Financial Officer and the Director of Company Roadmap Planning and Program Management. This includes advanced calendar management, travel and expense management, note-taking, meeting preparation and follow up, report and resource/database maintenance and coordinating office access.
• Act as a thought partner to the leader to strategically align their calendar with their priorities
• Lead complex projects and initiatives that go beyond the scope of typical administrative work. This includes compiling and analyzing data sets, deep involvement in executive recruitment activities, driving operating system effectiveness - beyond scheduling and coordinating - budget management, cross-functional E-team initiatives such as M&A work, company OS work, or leadership huddles
• Manage and maintain strategic relationships with key stakeholders (e.g. company executives, finance leadership, vendors, executive candidates, internal partners)
• Manage end-to-end activities related to internal/external board, committee and advisory commitments
• Plan and execute team events, offsites, activities, and recognition
• Assist and/or own content creation including drafting emails and creating presentations in Keynote, Google Slides, gmail.
• Use sound judgment and discretion to produce work that touches the most sensitive and highly confidential information (e.g. executive hiring, significant organizational changes)
• Strong partnership with talent leaders, internal/external comms, and recruiting for org effectiveness
• Act as a coach and dotted line support to other admins (where applicable). This includes meeting with functional admins on a regular basis, providing guidance and sharing resources to support their day to day tasks and growth and development
• Build effective relationships within Airbnb to serve as a catalyst around scheduling and or spontaneous inquiries/requests
• Experience with supporting scheduling needs that accommodate multiple timezones
• Role models Airbnb Core Values

Your Expertise

• 12+ years of relevant experience supporting senior level executives in an administrative capacity
• Previous experience in high growth fast paced environment strongly preferred
• Strong work ethic, proactive, exhibits positivity, professionalism, confidentiality and good judgment
• Outstanding verbal and written communication for a business audience and is adaptable when receiving feedback
• Ability to deal with conflict as well as give and receive feedback diplomatically
• Ability to navigate and thrive in ambiguity
• Incredibly organized and resourceful; able to juggle and multi-task, with an acute attention to detail and follow through
• Advanced presentation skills (Keynote, Google Suite including Docs, Slides, Sheets, MS Excel) and grasp of current social networking systems
• Passion for trying, learning, improving, and sharing best practices
• Strong emotional intelligence with the ability to build relationships through presence, collaboration, while remaining calm and poised under pressure
• May be required to travel up to 25%

Your Location:

Due to the nature of this position, the successful applicant will need to be based in California to be able to conduct their work.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.