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Lead Program Manager



United States
Posted on Thursday, July 4, 2024

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Airbnb’s mission is to create a world where people can Belong Anywhere. As we work to achieve that mission, our cross functional program management team helps align organizations to execute and deliver on high impact tech programs and initiatives.

The Difference You Will Make:

Ultimately, Airbnb is working to achieve operational excellence, and by increasing transparency and alignment between teams, we are seeking to improve how we deliver products and services to our users.

A Typical Day:

As Airbnb aims to achieve operational excellence, increasing transparency and alignment between teams improves how we deliver products and services to our users.

Annual Planning

  • Lead big rock planning to connect Company and Tech Strategy to execution

Program Management:

  • Plan, execute, and oversee programs and initiatives aimed at improving business operations and achieving efficiency.

Cross-Functional Collaboration:

  • Collaborate across teams to ensure seamless execution of operations-related projects.

Notes, action items, and follow-up from key meetings

  • Coordinate and attend regular and ad hoc leadership and cross-functional meetings
  • Prepares follow-up communications for meeting attendees including notes, action items, and next steps

Strategic Working Documents and Key Materials Prep

  • Draft cross-functional working documents for major initiatives, key materials for ad hoc projects, and presentations for internal communications and annual planning
  • Special Projects: One-off cross-functional projects as needed.
  • Generate regular reports and dashboards to track progress, provide insights, and inform decision-making.

Clear communication across the organization

  • Effectively communicate with stakeholders at all levels across the organization
  • Provide regular updates, gather feedback and ensure alignment on program goals
  • Ensure that all functions on the team are working towards the same goals

Your Expertise:

Strong listener and articulate writer:

  • Attentively listens and absorbs everything happening in a room and enjoys soaking up all the information
  • Ability to extract poignant information and translate that into simple concise written communication that is clear, consumable, and actionable for all potential audiences.

Growth mindset

  • Comfortable pivoting and moving quickly
  • Pushes team and org forward to see something through, or iterates until they see results
  • Comfortable with uncertainty and change

Communication, collaboration

  • Ability to work cross functionally and get buy-in from different stakeholders across the organization
  • Can communicate effectively to different stakeholders and speak other people’s language (to different people across different functions like engineering, data science, product, etc.)

Program Management/Planning Experience

  • 12 +years of previous experience working on mid- large scale programs in technology companies
  • Experience with program and change management in mid to large scale programs
  • Passionate about leveraging tools to achieve operational excellence
  • Understands and has experience with industry standard project management/software tools
  • Track record of successfully managing programs within established timelines and deliverables

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$150,000$191,500 USD