Graduate Technical Solutions Specialist

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

Graduate Technical Solutions Specialist

Are you passionate about technology and eager to launch your career in a customer-facing technical role? We’re seeking a motivated recent graduate to join our team as a Graduate Technical Solutions Specialist. In this entry-level position, you will work closely with sales and technical teams to understand customer needs, support solution design, and contribute to technical proposals — gaining valuable industry experience and building your technical skillset.

What You’ll Do:

• Assist in understanding customer requirements and translating them into technical solutions aligned with product capabilities.
• Support the development of technical proposals, presentations, and Statements of Work (SoW).
• Collaborate with sales teams to prepare and deliver product demonstrations and technical discussions.
• Learn and become proficient in the company’s technology portfolio, including digital solutions, infrastructure, cloud platforms, and security offerings.
• Support designing tailored solutions that meet customer business objectives.
• Use company tools and best practices to support proposal development and project documentation.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.
• Support the team in managing escalations and ensuring customer satisfaction throughout the sales process.

Who You Are:

• Recent graduate with a Bachelor's or Master’s degree in Computer Science, Engineering, Information Technology, or a related technical field.
• Excellent English skills
• Technical Skills & Knowledge:
• Basic understanding of hardware components: PCs, laptops, servers, storage devices, and networking equipment (switches, routers).
• Basic knowledge of servers, storage, and networking devices: their main components and functions.
• Understanding of virtualization concepts, including what virtual machines are, their purpose, and the importance of the host machine’s resources.
• Awareness of virtualization management tools like VMware or Hyper-V, and why they are used.
• Strong communication skills in English, with the ability to explain technical concepts clearly.
• Analytical thinker with problem-solving skills.
• Customer-oriented, flexible, and a team player.
• Eager to learn and develop technical skills in hardware, networking, and virtualization.
• Proficient in MS Office (Excel, PowerPoint, Word, Outlook).
• Prior internship or project experience in a tech environment is a plus but not mandatory.

What you can expect from us:

• Initial extensive onboarding to support you with adjusting into the role
• Ongoing learning and development throughout the duration of the program
• Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience.
• Participation in Technology events & conferences.
• Competitive salary and great benefits
• Great work-life balance including hybrid working and Wellness Fridays initiative

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#bulgaria

#grads, #sales

Job:

Services

Job Level:

TCP_01

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.