Designation: Product Expert - NPD

Responsibilities

• Consumer Recruitment: Identify and recruit suitable participants for consumer trials, ensuring adherence to trial requirements and target demographics.
• Provide support and assistance to trial participants, addressing inquiries and concerns.
• Coordinate logistics and operational aspects of consumer trials.
• Acquire product knowledge to accurately address participant questions.
• Resolve consumer issues and ensure a positive trial experience.
• Collect feedback and data from trial participants.
• Liaise with internal teams and document trial progress.
• Identify areas for process improvement and propose enhancements.
• Monitor compliance with protocols and ethical guidelines.
• Build relationships with trial participants to promote brand loyalty.
  
  

Qualifications

• Bachelor's or Master's degree in Marketing, Business, Market Research, or a related field.
• Experience in consumer research, preferably in consumer trials or insights
• Excellent communication and problem-solving skills.
• Detail-oriented with strong time management abilities.
• Familiarity with CRM software and data collection methods.
  
  

(ref:updazz.com)