Job Responsibilities

• Drive clarity in a complex problem space, breaking ambiguous customer needs into clear product bets.
• Lead product development end-to-end for issue discovery, prioritization, and resolution workflows.
• Partner deeply with design and engineering to ship usable, reliable, and elegant workflows — quickly.
• Get close to enterprise customers. Understand their team structures, pain points, and how they really work.
• Use strong product judgment to prioritize ruthlessly, focusing on what drives outcomes, not outputs.
• Explore where AI and automation can simplify workflows — not add complexity.

Work with GTM and onboarding teams to help customers adopt and succeed with the features you ship.

Requirements

• Have 3-5 years of product management experience, ideally in a high-tech, cross-functional environment.
  
  
• Have a technical foundation (CS, Engineering, or equivalent experience) and know how products are built.
  
  
• Is a structured thinker with strong written and verbal communication skills.
  
  
• Is high-agency — you don’t wait for permission to fix what’s broken or ship what matters.
  
  
• Thrive in ambiguity. You seek clarity, create alignment, and move things forward.
  
  
• Have a strong product sense and can make good decisions with imperfect information.
  
  
• Work well with engineers, designers, and GTM teams — and know how to earn their trust.