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Senior Director of Product - Risk & Payments Platform



Product, Sales & Business Development
United States
Posted on Tuesday, June 4, 2024

Do the best work of your career as a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

BILL is seeking a strategic & experienced platform product leader who will be responsible for leading the enterprise-wide Risk (covering Fraud/Credit/Underwriting/Compliance) & Payments platform.

As a seasoned leader in the product team, your team will be responsible for:

1) Protecting our customers from bad actors. Maintaining the trust & safety of the overall ecosystem while complying with all legal and regulatory obligations

2) Manage credit/underwriting platform that balances customer experience, business growth & credit risk

3) Payments platform readiness to process $1T annual TPV

Professional Experience/Background to be successful in this role:

  • 15+ years of product management or related professional experience in the SaaS industry with extensive domain knowledge in Fraud, Underwriting/Credit, Compliance, Payments and/or Financial Services.
  • Experience in directing and controlling the activities of one or more functional areas/divisions through senior managers/Directors who have overall responsibility for the successful operation of those assigned areas
  • Proven track record in getting stuff done and enabling teams to ship products that deliver substantial value with simple & intuitive customer experience
  • Experience in working at matrixed organizations with strong cross-functional collaboration
  • Exceptional at developing and nurturing relationships with key internal & external stakeholders
  • Experience in agile methodologies and its best practices
  • Experience in managing a team of product managers, hiring and retaining top talent

Competencies (Attributes needed to be successful in this role):

  • A positive and entrepreneurial mindset. Self-aware with a strong desire to learn and continuously improve. We're looking for lifelong learners
  • Comfortable working in a fast-paced and ambiguous environment
  • Possess high level of intellectual curiosity and growth mindset
  • Develops and defends strong points-of-view with data and analytics
  • Well organized, proactive and able to multitask
  • Able to listen to the needs and manage expectations from many internal stakeholders as well as customers and ruthlessly prioritize to deliver on the highest impact
  • Strong team player with the ability to put team before self and are energetically collaborative
  • Communication and listening – Speaks and writes clearly and articulately. Seeks to understand other viewpoints. Maintains these standards in all forms of communication

The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

San Jose pay range
$252,000$315,000 USD

Let’s talk about benefits

  • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
  • HSA & FSA accounts
  • Life Insurance, Long & Short-term disability coverage
  • Employee Assistance Program (EAP)
  • 11+ Observed holidays and wellness days and flexible time off
  • Employee Stock Purchase Program with employee discounts
  • Wellness & Fitness initiatives
  • Employee recognition and referral programs
  • And much more

For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL.

We live our culture and values every day

At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There’s no limit to what we can build and where we can go from here. We’d love you to join us.

BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

Our promise to our candidates is to be transparent, diligent, and engaging while guiding individuals through each step of our hiring process. At BILL we strive to achieve an inclusive and positive candidate experience that aligns with our core values and focuses on diversity.

If you require a reasonable accommodation for your application, interviews, or another aspect of the hiring process, please contact [email protected].

BILL Culture:

  • Humble - We check our egos at the door. We are curious. We listen, accept feedback.
  • Authentic - We earn and show trust by being real—embracing our authentic selves.
  • Passionate - We care deeply about each other and our customers.
  • Accountable - We are duty-bound to each other, our customers, and society.
  • Fun - We wrap it all together by building connections and enjoying time spent together.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants